Director, Solution Engineering

ClassWallet, a leading financial technology company in the United States, is seeking to hire a Director, Solution Engineering to join our team. 

At ClassWallet, our purpose is to simplify how organizations empower their employees with spending autonomy in order to improve outcomes and foster a culture of trust while minimizing fraud.  We strive to be the leading financial technology platform for discretionary spend management in the US.  Our founder, Jamie Rosenberg, created AdoptAClassroom.org, and through that, he recognized the difficulty in getting funding to teachers and schools and tracking it.  This understanding and obsession with solving this problem is what drives our culture and mission as a company.  We aim to simplify the incredibly frustrating process of solving for classroom needs so that everyone involved in education can have more time to focus on the most important aspects - educating our students and creating a positive learning environment.

The Director, Solutions Engineering will act as a solutions and subject matter expert in the ClassWallet sales organization. In this role, you will share solutions knowledge with future clients through demos, presentations, technical evaluations and ongoing sales interaction. You will play a key role in supporting the sales team through leveraging solutions expertise to drive new sales.

Day in the life:

• Balance business and client needs with technical constraints, develop innovative solutions, and act as partner and consultant.
• Lead technical activities with prospective clients, developing and scoping solutions.
• Develop and manage a team of high performing Solutions Engineers
• Continuously identify technical risks and gaps; devise mitigation strategies in anticipation of customer needs.
• Operate as the subject matter expert and conduit between the technical and sales teams

Requirements

• Understand both business challenges and technical requirements of prospective clients and build the full solution, working with different departments (such as Product, Implementation, etc) in order to facilitate clients successfully adopting the platform.
• Pre-Sales: Discovery, value-based demos, proof of concepts, technical competitive analysis in order to demonstrate how a proposed solution meets and exceeds client requirements.
• Work closely with the Sales, Product, Technology and Design teams as a subject matter expert
• Provide feedback to engineers on solutions  implementation, potential improvements, gaps, and alternatives during solution delivery.
• Assist in product roadmap development by outlining client and prospect requirements and how they fit into market perspectives from product management.
• Partner with Proposal Managers and Product Marketers for RFI/RFP technical requirements language, translating technical product language into sales/prospect/RFP proposal facing language

Requirements and Skills:

• A minimum of 7+  years of experience selling technical solutions  in a client services environment
• A minimum of 3+ years leading and developing high performing teams 
• Extraordinary presentation skills, with the ability to establish trust across a range of technical and non-technical audiences
• Ability to learn, understand and communicate complex technical concepts and develop skills to create compelling solutions that demonstrate business value.
• Demonstrate creativity when solving a customer’s business problem
• Product Engineering experience a plus

Benefits

ClassWallet is a positive, family-oriented team environment. Our focus is on encouragement, positive reinforcement and gratitude. We work hard and are highly motivated to win but with a healthy perspective on life.

We offer an excellent salary and benefits commensurate with experience.

ClassWallet.com is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, marital or veteran status.