Director of Saleforce Solution Architecture

Company Overview:

Madison Ave Consulting is a leading Salesforce consulting firm committed to empowering our employees and delivering exceptional value to our clients. We pride ourselves on a diverse, inclusive, and sustainable work environment that promotes personal and professional growth.

Role Overview:

The Director of Salesforce Solution Architecture is a strategic role responsible for leading the design and implementation of sophisticated, scalable Salesforce solutions. This role is crucial in driving our growth and innovation within the Salesforce ecosystem.

Compensation and Benefits:

• Salary: $150,000+ Bonus (Up to $250,000 including Bonus)
• Comprehensive Benefits:
• Health Insurance
• Dental Insurance
• Paid Time Off (PTO): up to 20 days per year
• Company Laptop
• Equipment Stipend of $300 to outfit your home office
• Access to Medical and Dependent Care Flexible Spending Accounts (FSAs)
• Company Paid Holidays: 9 holidays
• 401(k): Access to a 401(k) program (no matching at this time)

Location:

• US Remote
• Time Zone Preference: EST
• Travel to client sites within the USA
• No sponsorship for non-US citizens at this time

Requirements

Key Responsibilities:

Solution Architecture:

• Design Leadership: Lead design and architecture discussions with clients and internal teams.
• End-to-End Solutions: Develop Salesforce solutions (Sales Cloud, Service Cloud, Experience Cloud) to address complex business challenges.
• Documentation: Document solution architectures, designs, and implementation plans.
• Customization: Customize and configure solutions to meet client requirements.
• Consulting Expertise: Provide hands-on consulting in Salesforce technologies.
• Quality Assurance: Conduct design and code reviews.
• Client Interaction: Lead requirement gathering sessions and translate needs into project plans.

People Management:

• Team Leadership: Conduct weekly one-on-one meetings with team members.
• Training Programs: Create and implement training programs to upskill junior and senior staff.
• Mentorship: Provide personalized mentorship to foster growth and development.
• Professional Development: Support team members' career aspirations.
• Stakeholder Communication: Improve stakeholder communication by emulating effective styles observed from leadership.
• Performance Management: Foster a culture of high performance and continuous improvement.

Client and Stakeholder Management:

• Relationship Management: Manage client relationships and expectations.
• Scope Definition: Define project scope, objectives, and success criteria.
• SOW Creation: Create Statements of Work (SOWs) with project deliverables, timelines, and resource requirements.
• Project Communication: Communicate project progress, risks, and mitigation strategies to stakeholders.

Required Qualifications:

• 10 years of professional services/customer service delivery experience.
• 5 years of Salesforce implementation experience in client-facing roles.
• 5 years of team leadership experience.
• Proven ability to manage and develop top talent.
• Deep knowledge of Salesforce technologies.
• Excellent communication and motivational skills.
• Experience managing remote teams.

Benefits

Compensation and Benefits:

• Salary: $150,000+ Bonus (Up to $250,000 including Bonus)
• Comprehensive Benefits:
• Health Insurance
• Dental Insurance
• Paid Time Off (PTO): up to 20 days per year
• Company Laptop
• Equipment Stipend of $300 to outfit your home office
• Access to Medical and Dependent Care Flexible Spending Accounts (FSAs)
• Company Paid Holidays: 9 holidays
• 401(k): Access to a 401(k) program (no matching at this time)

Commitment to Diversity:

Madison Ave Consulting celebrates diversity and is committed to creating an inclusive environment. We are an equal opportunity employer, making employment decisions based on merit and qualifications.

Join Us: Be a part of our journey to redefine Salesforce consulting excellence. Elevate our practice and drive innovation as we build a sustainable, family-focused, and adaptive organization.