Director of Food & Beverage Operations

Who We Are: 

Figure 8 is an inclusive & immersive brand, designed to captivate your sweetest fantasy and sugar-filled daydreams online and IRL. At Figure 8, we invite you to believe in the magic of creativity, to remind you that inclusive spaces do exist, and to show you that childlike wonder is worth savoring. In our world, ice cream is the agent of change and the vehicle to ignite the creative spirit that lives in all of us. 

Fueled by the power of imagination, MOIC is a universe of possibilities with tons of room for you to explore.

Who You Are: 

Figure 8 is looking for our next Director of Food and Beverage Operations to join our fun-filled team. To be considered for this role, you are a strategic operator, a hospitality and experience lover and truly understand the power of imagination and connection! You need a strong background in food and beverage, strategy, operations, and finance. You take great pride in delivering a memorable guest experience through maintaining a seamless operation.

Your Day-to-Day:

• Co-develop the food and beverage treats, including but not limited to, cocktails, milkshakes, ice cream sundaes, seasonal selections, plus new experience and event treats
• Co-develop food and beverage artifacts, including effective training and implementation materials that are delivered in a timely manner for programmatic, seasonal and new museum launches 
• Develop and manage the purchasing, sourcing and F&B cogs strategy for all sites, which includes working with national partners and a focus on getting economies of scale and pricing
• Develop and maintain site level product strategy (core, seasonal, special event etc), consistent across multiple sites.
• Ensure best in class hospitality and experience standards of serving quality treats, and create accountability standards, training, oversight to maintain quality of taste and aesthetic standards. 
• Implement the strategic food and beverage goals and translate them into tactical plans, developing menus and analyzing and adjusting menus as needed. 

• Ensure that all standard operating procedures for revenue and cost control are in place and consistently utilized;
• Ensure that effective orientation and training for new staff are planned and implemented; 
• Oversees company wide procurement negotiation for F&B items
• Form and manage partnership with marketing to build loyalty of existing guests and attract new ones through food and beverage offering.

• Maximize revenue and profit while maintaining the quality, standards and integrity of our food & beverage selection.
• Coordinates/oversees food and beverage equipment in all MOIC locations ; periodically conducting inspection of equipment and food and beverage spaces to ensure compliance with health, safety and food handling. 

• Develop and implement policies and procedures for food and beverage offerings, including but not limited to, check lists, standard operating procedures and trainings. 
• Works directly with on-site management to ensure that day-to-day food and beverage operations are met and kept to MOIC standards. 
• Creates cadence of reporting for month-end inventory along with site managers and accounting.
• Ensure weekly check in with site GM, creative lead and related team members. 
• Consult and oversee development of menu, equipment needs and spatial layouts for F&B spaces for future museums
• Innovate on reducing single use packages and bringing up environmental standards
• Provide leadership and guidance to the food and beverage managers and staff, create and foster a positive and motivated work environment; 
• Able to pivot and be flexible within work environments; 
• Available to support and partner other departments in relation to food and beverage. 

Pay: $90,000.00 - $110,000.00 per year

Museum of Ice Cream is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected class.

Requirements

The Necessities and Nice-to-Haves:

• Must have knowledge of F&B preparation techniques, health department rules, and regulations, liquor laws and regulations
• Six (6) years of relevant experience with a minimum of three (3) years as a manager/director in a high-volume Food & Beverage operation
• Bachelor's degree or equivalent experience is required
• Ability to interpret financial and operational data into operational plan
• Technology proficient (Able to confidently navigate google drive, excel, POS
• systems, and comfortable teaching these systems to others)
• Patient, intuitive, honest, and kind to all
• Ability to prioritize and plan work activities, be detail-oriented, organized, and maintain confidentiality

The Good Stuff:

• Annual pinkball (yes, it is “pink-tie” themed and you can bring a date!) 
• Unlimited ice cream 
• Competitive Pay
• 16 free museum tickets per year for friends and family, with free entry for self 
• 50% off retail products

Benefits

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Holidays
• Weekend availability