Director of Content and Training

About SchoolOps

The SchoolOps team is committed to ensuring that every school and organization in the education world has access to high quality professional learning and support for its operations teams. SchoolOps has worked across multiple states to bring together communities of operations learners and provide them with national best practices, a resource library of tools and templates, and guided discussions to solve problems together. We believe that excellent operations are a core driver of student success, and that investing in operations teams builds strong foundations for sustainable schools.

The Role

The Director of Content and Training will be responsible for creating and leading a vision of the “SchoolOps Way” to build and deliver Operations-centered professional learning to school teams around the country. This Director will own modeling high quality professional learning for Operations and build a team of content developers, subject matter experts, and facilitators who are aligned to their vision of excellence. The Director of Content and Training will report directly to the President. The responsibilities of this role are expected to expand and deepen  as SchoolOps grows.

Location

This role is fully remote. Travel may be required up to 20% of work time, with initial levels closer to 10%.

Responsibilities

Creating and Facilitating Operations Content and Training (25%)

• Initially this workstream will be a larger percentage of the role (around 75%) as the Director creates exemplars and models the “SchoolOps Way” to design and facilitate content. As the role grows, this should decrease to around 25% of time spent.
• Model high quality professional learning by building both in-person and remote professional learning modules.
• Create model resources, templates, and exemplars for the SchoolOps Resource Library, which our training and coaching staff can reference.
• Review, provide feedback on, and suggest improvements for SchoolOps’ existing professional learning content.
• Facilitate both remote and in-person SchoolOps professional learning sessions.

Manage Vision and Team for Operations Professional Learning (75%)

• Initially this workstream will be a smaller percentage of the role (around 25%) as the Director focuses on creating exemplars and modeling the “SchoolOps Way” to design and facilitate content. As the role grows, this should increase to around 75% of time spent.
• Build and lead a vision for the “SchoolOps Way” of developing high quality operations professional learning.
• Work with the SchoolOps President, and directly with clients, to identify content & training needs across a range of projects.
• Lead execution of that content & training in accordance with project goals.
• Build an interview process to ensure that SchoolOps is staffing projects with content developers, subject matter experts, and facilitators who meet our bar of excellence.
• Assess the needs of each project, staffing and managing a content team that is uniquely poised to meet the needs of the project.
• Build operational standard operating procedures and checklists to ensure that our content creation processes are systematized.
• Manage the project team to success on each project, including:
• Brief them on content already in the SchoolOps Professional Learning Library that may be relevant to their projects.
• Create a clear timeline for delivering draft and final versions of professional learning content.
• Provide feedback early and often on professional learning deliverables.
• Approve final products before trainings occur.

Requirements

Skills and Experience:

• At least 2 years of experience creating and facilitating high quality professional learning sessions for adult professionals.
• At least 3 years of experience in a school, CMO, or district-level operations leadership role.
• At least 3 years of experience managing project teams.
• Deep understanding of the importance of anti-racist and inclusion-centered practices in education
• Excellent written and verbal communication skills
• Able to give and receive frequent feedback
• Highly organized and details oriented

In addition to the skills listed above, the candidate should have a relatively strong understanding of our two primary types of professional learning: School Operations and Organizational Management. The candidate does not need to be an expert in all of the skills listed below, but should have direct experience with a majority of these topics, and be comfortable enough with all topics that they can engage subject matter experts and direct the creation of professional learning.

School Operations Topics:

• Finance and Budget
• Food Service and Nutrition
• Recruitment, Enrollment, and Registration of Students
• Staff Recruitment
• Facilities Management
• Procurement and Inventory
• Student Information Systems
• Event Planning and Execution
• Family and Community Communications
• Transportation and Bus Management
• School-Day Logistics (arrival, dismissal, lunch transitions, etc.)
• Human Resources
• Information Technology
• Attendance
• School Scheduling
• Substitute Teachers and Staff Coverage Planning
• Standardized Testing Management
• Fundraising and Grants
• Student Health and Nursing

Leadership Competencies:

• Creating Standard Operating Procedures and Systems
• Backwards Mapping Successful Projects
• Time and Task Management
• Managing Teams
• Running Effective Meetings
• Feedback Best Practices
• Having Difficult Conversations
• Rolling Out New Systems and Technologies
• Change Management
• Conflict Management

Benefits

The compensation range for this role is $115,000 - $135,000 subject to a candidate’s experience. SchoolOps offers a competitive benefits package, including full paid health, dental, and vision alongside a 401k plan with a 5% employer contribution.