Director of Ad Operations

At Arkadium our purpose is to have fun while creating fun - and that’s exactly what we’ve been doing for 20 years. We’re the creators behind the world’s most-played games. From the Solitaire that came on your Windows machine, to hundreds of other games you’ve come to know and love - you can find our games on Arkadium.com, iOS, Android, and lots of other big sites worldwide.

As a proud Evergreen business our values of Fierce Drive, Positive Energy and Living Full Lives are the driving force behind how we run and the choices we make.

We’re privately held (aka stable and reasonable about growth), founder-led (aka passionate about our craft) and we consistently rank as a “Best Place to Work” (aka not your typical games company).

We’ve been recognised by "Happiness Works 2023" in Portugal, "Crain's Best Places to Work 2022" and "Great Place to Work 2022 and 2023" in New York!

Interested in becoming an Arkadian? We’d love to hear from you!

Overview

Arkadium is seeking a Director of Ad Operations who excels in optimizing ad stacks and is passionate about maximizing programmatic revenue. In this role, you will collaborate closely with senior leadership to develop and implement an efficient operational framework. The ideal candidate is a critical thinker, detail-oriented, and excels in a high-energy and agile work environment. A deep understanding of Prebid and debugging issues is essential. 

Responsibilities

• Utilize deep analytical and technical skills to develop innovative solutions for complex programmatic business challenges. 
• Effectively communicate and collaborate across all organizational levels to manage the Programmatic Operations team.
• Develop and maintain strategic relationships with business partners and programmatic vendors.
• Establish and enhance workflows, processes, and goals to measure and improve product output (quality, conformity, scalability, and sustainability).
• Analyze ad stack performance and recommend optimization techniques to improve programmatic monetization.
• Work closely with account managers and other stakeholders to ensure alignment between client expectations and monetization deliverables. 

Requirements

• 4+ years of senior-level ad operations experience.
• Proven experience in a team lead, project lead, or supervisory role.
• Comfortable interacting with both internal and external stakeholders.
• Strong understanding of the programmatic ecosystem, including SSP (Supply Side Platform), DSP (Demand Side Platform), GAM (Google Ad Manager), and ad operations.
• Demonstrated analytical and technical problem-solving skills.
• Extensive knowledge of Google Ad Manager, including:
• Order, line item, and creative setup
• Protections and target CPM best practices
• Reporting and reporting automation
• Key values and dimensions
• Prebid variables and reporting
• Ability to analyze programmatic bid data and identify sources of bid activity issues.
• Familiarity with openRTB specs and VAST, VPAID.
• Ability to read and edit Prebid wrapper scripts.
• Understanding of Prebid config settings to optimize setup.
• Browser analysis skills to ensure Prebid is functioning correctly.
• Proficiency in Google Console for bug testing.
• Expert-level Excel skills, including pivot tables.
• Well-versed in analytics, A/B testing, and reporting on test results.

Preferred Qualifications: 

• Previous publisher experience and/or relationships.
• Strong written communication skills.
• Existing relationships with major SSPs and DSPs.
• Basic CSS and JS editing abilities for debugging purposes.

Benefits

• Competitive compensation with structured performance and career development check-ins
• Meaningful supplemental health insurance (medical, dental & vision plans)
• Additional budget for conferences you are interested in
• Personal development budget to fuel your passions and desire to learn (Arkadians are taking classes in not only Excel and leadership, but also interior design and even swimming!)
• Time off from Christmas Eve through New Year's Day so we can all enjoy the holidays
• A unique culture of transparency, true teamwork and fun

For candidates based in the United States and Portugal, this full-time role offers the flexibility of remote work, complemented by occasional in-person events. If you are located outside of these regions, the position will be structured as an independent contractor role.