Director, Learning Technology Delivery

As the Director of Learning Technology Delivery, you are a strategic leader who drives innovation in online learning experiences. You combine expertise in educational technology with strong organizational leadership to advance student success through effective technology learning solutions. Your strategic scope covers the entire online learning experience from course design through implementation. You work directly with department leaders to drive innovation in online learning while maintaining strong technical standards. You lead academic technology initiatives and collaborate with various departments to guide learning technology strategies that meet the changing technical needs of online learning environments in higher education. Working closely with college leadership, you guide strategic initiatives to evaluate, deploy, and promote technology to support teaching and learning using best practices in course design. As the director, you lead a team responsible for creating and supporting courses that deliver a connected, accessible, and high-quality experience in the learning management system.

Requirements

Who is American College of Education

Founded in 2005, American College of Education continues to be a leader in professional development through our online programs. The mission of ACE is to deliver high-quality, affordable and accessible online programs grounded in evidence-based content and relevant application. Our graduates are prepared to serve, lead and achieve personal and professional goals in diverse, evolving communities. As a socially conscious institution, we’re dedicated to making a positive impact and inspiring our students to do the same.

ACE is a premier organization that is continually recognized for its commitment to social responsibility. In 2016, ACE became a Certified B Corporation. As a socially conscious institution, we believe we have a responsibility to our students, alumni, employees, local communities, and society. We strive to make an impact in the world that goes well beyond our bottom line.

Who You Are

You are passionate about helping students achieve their educational goals. You thrive in a competitive and collaborative team environment. You are comfortable working remotely and have experience collaborating with others in a virtual environment. You possess a strong attention to detail.    

As the Director of Learning Technology Delivery, you are a strategic leader who drives innovation in online learning experiences. You combine expertise in educational technology with strong organizational leadership to advance student success through effective technology learning solutions. Your strategic scope covers the entire online learning experience from course design through implementation. You work directly with department leaders to drive innovation in online learning while maintaining strong technical standards. You lead academic technology initiatives and collaborate with various departments to guide learning technology strategies that meet the changing technical needs of online learning environments in higher education. Working closely with college leadership, you guide strategic initiatives to evaluate, deploy, and promote technology to support teaching and learning using best practices in course design. As the director, you lead a team responsible for creating and supporting courses that deliver a connected, accessible, and high-quality experience in the learning management system.

Compensation

ACE is committed to paying a competitive wage while staying true to our mission of maintaining high quality, affordable programs for our students. The starting salary range for this position is $100,000 plus all full-time employees are eligible for an annual bonus. Offers vary depending on education, prior experience, and expertise being applied to the role.

What We Look for in the Ideal Candidate

• Demonstrates self-reliance by meeting/exceeding workflow needs. 
• Demonstrates positive attitude and motivation, concern for students, teamwork, and excellent time management skills. 
• Follows established processes as outlined by organization and leadership. 
• Completes assigned duties based on daily business needs and individual skill set. 
• Consistently produces a high volume of quality work. 
• Capable, and adapts as needed, to work under pressure and meet tight deadlines. 
• Proven ability to work independently with limited supervision and with other department personnel. 
• Must support and embrace the College’s B Corp mission to improve the people and communities we serve through our civic engagement initiatives.  
• Must have exceptional communication, organization, and time management skills. 
• Must be "self-motivated" as well as creative and efficient in proposing solutions to complex, time-critical problems. 
• Must be collaborative in driving decisions and a team-player. 
• Strong analytical and problem-solving skills with a high attention to detail. 
• Builds and maintains student satisfaction. 
• Recognizes and anticipates student needs. 

Day to Day Responsibilities

In this role you will wear different hats, but your skills will be especially essential in the following areas: 

• Ensures alignment between learning technology initiatives and college strategic goals.

• Leads strategic planning and implementation of innovative learning technologies and digital tools.
• Develops strategic responses to emerging trends in educational technology and online learning.
• Creates a culture of technical excellence and innovation in online learning.
• Champions continuous improvement initiatives using data analytics and course performance metrics.
• Leads end-to-end project management of course production initiatives by leveraging project management software to arrange timelines, coordinate deliverables, and ensure successful content publication while maintaining communication with department stakeholders on project status and milestones.
• Oversees multiple projects simultaneously, balancing priorities and deadlines to deliver high-quality courses.
• Contributes to the development and production of student-facing learning design assets as needed, ensuring content remains engaging and effective.
• Conduct Quality Assurance (QA) checks of all student-facing learning design assets to ensure alignment with college standards, content accuracy, and user experience fulfillment.
• Ensure learning design assets comply with industry standards, best practices, and internal branding and style guidelines.
• Ensure courses are accessible, engaging, and designed to meet students' needs through effective use of multimedia, interactive features, and technology.
• Lead efforts to improve and optimize the use of the LMS, ensuring its capabilities are fully leveraged for instructors and students.
• Ensure learning technologies are accessible, user-friendly, and support learner engagement.
• Manage the lifecycle of learning technology products, including purchasing, deployment, maintenance, and retirement.
• Responsible for the overall implementation and ongoing maintenance of learning technologies.
• Guide the configuration, customization, and integration of learning technology tools and systems to meet the needs of learner success.
• Establishes standards for technical quality and system optimization across the LMS and all 3rd party learning tools.
• Builds strong relationships with faculty, staff, and students to understand their needs and gather feedback on learning technology initiatives.
• Collaborates with academic departments to evaluate and integrate new tools and technologies that enhance the learning experience.
• Collaborates with various college departments to effectively integrate learner engagement results with various systems.
• Builds and maintains relationships with vendors and industry partners.
• Provides leadership and mentoring to direct reports, fostering innovation and strategic thinking across all team levels.
• Foster a positive and committed team culture that aligns with the college and department goals and promotes excellence, innovation, and collaboration.
• Demonstrates strong communication, leadership, and a collaborative spirit in all interactions, both with internal teams and external partners.
• Creates comprehensive operational procedures that ensure efficient resource utilization and project delivery.
• Manages production budget across learning design and products.

Qualifications and Education Requirements

• Master’s degree or higher in education, technology, or related field.
• 5+ years of direct people management experience, including managing cross-functional teams.
• 5+ years of experience in learning technology-related experience.
• 3+ years of project management experience.
• Proven experience leading online learning initiatives in an academic setting.
• Advanced experience with learning management systems (LMS) and integrated educational technologies.
• Strong record of strategic planning and successful project management
• Advanced English skills.
• Excellent organizational skills.
• Proven ability to manage a results-oriented team achieving results.

Our Commitment to Employees

Just as we strive to empower our students for success, we also aim to enrich the lives of our employees. For 6 consecutive years, ACE was recognized as one of Indiana’s Best Places to Work, winning the #1 spot for medium-sized companies in 2020. In addition, ACE has earned national recognition, being named a USA Top Workplace in 2022, 2023 and 2024. As a virtual first organization, we celebrate diversity and are committed to creating a family-like inclusive work environment. For our full-time employees, we offer the following benefits: 

• Medical, dental, & vision Insurance 
• HSA and FSA options 
• Paid parental leave 
• Paid volunteer time 
• Tuition reimbursement & reduction programs 
• Generous PTO  
• 401k and employer match 
• Full-service wellness and EAP program 
• Employee recognition and awards programs 
• Employer paid life & AD&D insurance 
• Short-term disability 
• Employer paid long-term disability 
• And more…

Physical Demands

The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee is regularly required to communicate with and receive communications from students and ACE employees in real time using online and other electronic media.
Diversity

At American College of Education, we believe that the best learning environment for students and staff is one in which we encounter viewpoints and experiences that are different, yet complementary to ours. This environment is fostered by the presence of persons with diverse backgrounds.  We recognize that acknowledging diversity is a necessary precondition, but sustained effort is necessary to ensure equity and greater inclusion.  Through strategic planning and initiatives, we seek to develop programs that promote equity and inclusion for everyone so that all members of ACE’s community can reach their full potential. To create and maintain a truly diverse, equitable and inclusive learning community, we strive to make all feel equally valued, and we uphold our Commitment to Freedom of Expression.  We may celebrate diversity, but we “live” inclusion.

Additional Notes
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

Employees are increasingly integrating AI into their roles, demonstrating its potential to boost efficiency, accuracy, and productivity. By utilizing AI technologies, we can streamline processes, gain valuable insights from data, and automate routine tasks, which allows employees to concentrate on more strategic and creative aspects of their work. While AI is a beneficial tool in the workplace, if its use—such as ChatGPT, Grammarly, Copy.ai, etc.—accounts for more than 50% of any work assignments or job responsibilities, it will need to be reported to a direct leader.

Internet bandwidth speeds from an employee's remote work location must be a minimum of 50Mbps download speeds and 5Mbps upload speeds. Please note if the bandwidth is shared across multiple devices (tablets, computer, streaming, phone, etc.) you will need higher overall speeds. You can test the speed of your connection by visiting speedtest.net Purchase, setup, installation, support, and ongoing maintenance of reliable internet service is the responsibility of the individual.  

American College of Education seeks to attract and retain a diverse staff consistent with its diverse student body and surrounding communities. At this time we cannot consider candidates residing in Alaska, Washington D.C., Massachusetts, South Dakota, or Alabama.

ACE is an Equal Opportunity Employer.