Contract: Fax Filing & Data Accuracy Specialist

Be a part of the team building the future of healthcare!

Firefly Health is building a revolutionary new type of comprehensive health "care and coverage,” powered by a relationship-driven care team, a trusted virtual and in-person clinical network, and our proprietary technology platform.

Founded by experienced clinicians and technology leaders, Firefly Health is on a mission to deliver clinical and financial health through joyful, always there care. We are flipping the script on what it means to be a health plan and actually providing a true health benefit to members.

We are intensely focused on optimizing the physical + mental + financial wellbeing of those who want (and deserve) something better than the status quo. If you are ready to roll up your sleeves and take on our audacious mission, we would love to hear from you.

Your Role

We are looking for a meticulous Contract Fax Filing & Data Accuracy Specialist to join our team on a short-term 1-2 month contract, focusing on our virtual fax system. This role supports the continuity of patient care by ensuring accurate documentation, efficient filing, and systematic tagging of quality care gaps. As part of our clinical support team, you will help uphold healthcare standards by keeping patient records current and compliant.

You will:

• Efficiently review, log, and file incoming faxes related to patient care, ensuring accuracy and adherence to established protocols.
• Identify and accurately tag care gaps within documentation to improve patient tracking and enable timely follow-up.

You’d be a good fit if you have:

• Experience in data management, medical record filing, or a similar field in a healthcare setting.
• Strong attention to detail and organizational skills.

It’d be nice if you have:

• Experience with fax filing in a medical context.
• Familiarity with healthcare compliance standards related to patient information.
• Knowledge of medical terminology and care gap processes.
• Medical Assistant background and/or medical records

Our office is in Watertown, Massachusetts, but we’ve developed a robust remote working structure to give us more geographical flexibility while hiring for many positions. This role can be done largely remotely, there are several times a year when staff come together onsite for planning and team building.  

Firefly is an equal opportunity employer. We value diverse backgrounds and perspectives. We're committed to building and sustaining an inclusive workplace culture where individuals are treated with dignity and respect. All employment is decided on the basis of qualifications, merit, and business need. Firefly is an E-Verify employer.

We are always looking for valuable talent to add to our growing team. Even if you’re not sure this role is the one for you, don’t let that stop you. We’d love to have a conversation to see where you could fit.