ConnectWise Manage SME

We are an MSP looking for a ConnectWise Manage Consultant to join our team! You will provide professional consulting around the ConnectWise Business Management Solutions products, including Manage and BrightGauge.

You will:

• Perform projects entailing audits, implementations, training, migration, and others on the ConnectWise BMS suite of products
• Set up agreements for client billing; assist clients with SLA additions and changes.
• Ensure third party integrations are functioning and updating the system as expected
• Implement improvements and any upgrades necessary for ConnectWise Manage
• Obtain or maintain the necessary ConnectWise University training credits
• Partner with company leadership to develop and implement best practices for the ConnectWise Business suite of products
• Other tasks related to the administration of ConnectWise Manage
  

Requirements

Qualified candidates will possess:

• Recent hands-on experience on the ConnectWise suite of products specifically ConnectWise Manage
• Strong business acumen within the Managed Service Provider space with a strong understanding of success metrics and KPI's relating to sales, service, and billing departments
• Experience with sales, billing, procurement and other processes with ConnectWise Manage
• Ability to be a team player who is detail oriented and is eager to grow and develop their skills
• Advanced interpersonal skills with a focus on verbal and written communication, such as documenting formal company processes and content
• Ability to present ideas in user-friendly language to non-technical staff and end users
• Prior experience working for a Managed Service Provider (MSP) preferred
• Ability to work independently and meet deadlines

Benefits

Pay is based on ability and experience. A reasonable estimate of the hourly rate for this role is $40 to $65 USD per hour. Please note that actual hourly rates may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location.

As a contracted MSP consultant, you’ll reap the rewards of independence, flexibility, autonomy, and the opportunity to shape your work day.

This position is open to applicants residing in all states except Colorado and California.