Community Manager, Social Media

We are searching for a Community Manager who will be responsible for the execution of strategic social media engagement, content delivery and outreach to help our client meet their goal. The ideal candidate will demonstrate a proven ability to immerse themselves in the brands they support via; engaging, synthesizing, leading, motivating and positively influencing their online communities.

**This is a contract position planning to go through June 30, 2025 with a high chance to extend. Must be located in the US**

Responsibilities

• Manage branded social media channels on TikTok, Twitter/X, Facebook, LinkedIn on client’s behalf
• Monitor conversations across social media and address important mentions in real-time through engagement, escalation, or documentation
• Respond to complaints, requests, and mentions of advocacy in owned and earned social media in real-time
• Posting to social channels: maintain a consistent voice across channels aligned with branding and target audience
• Discover trending topics, community needs, and interests of clients’ audience across social media, adjusting content and messaging accordingly
• Generate insight into community performance and provide recommendations for improvement
• Create social media reports and aggregate data into actionable insights to inform marketing
• Attend all status meetings and client meetings/ calls

Requirements

• 1+ years of professional level social media experience
• Related experience or education in the field of marketing, communications, advertising or consulting
• 4 year BA/BS degree in related field required
• Experience in social media and online engagement tools, preferably Sprinklr
• A driving passion for social media, building community, interacting with various audiences
• Strong verbal and written communication skills
• Excellent organizational, time and self-management skills
• Strong sense of initiative and ability to work under pressure on multiple projects
• Advanced computer literacy in a Microsoft Office environment

Benefits

Compensation Range: $52,000-$57,000/yr

**This pay range is Client-specific for the opening advertised. The identity of the Client will be disclosed if you are selected to move forward in the hiring process.

Benefits:

• 75% of employee-only Medical & Dental coverage
• Vision - opt-in available
• 401k
• PTO
• Laptop
• Life Insurance, Disability Insurance, AD&D coverage
• Short-term Disability, Accident, Cancer/Critical Illness, Pet insurance - opt in available