Community Manager (Social)

Praytell is a creative communications agency powered by teams with strategic minds and spirited hearts. We craft timely, integrated campaigns that make headlines across social, earned, digital, and beyond. After a decade of delivering award-winning work, we know one thing for certain - we’re just getting started!

As a Community Manager, you will be:

• Cultivating communities across a wide variety of social media channels (LinkedIn, Instagram, Facebook, X, TikTok, etc.) for brands on a daily basis by accurately posting and/or scheduling content, reactively and proactively engaging with audiences 
• Conducting daily social listening to monitor for relevant industry/brand conversations and potential trendjacking opportunities
• Consistently reporting back on community management trends to help inform brand recommendations and content
• Partnering with the day to day account, project management and creative teams to ensure community management activities are fully aligned with and support related brand programs and priorities
• Collaborating with brand customer service team as needed
• Assisting the copywriting team with content development
• Assisting the strategy and account teams with reporting and analytics 
• Participating in brainstorms and big idea development, client calls and team meetings
• Staying up-to-date on the latest platform and industry news, trends and best practices in the social media space to regularly share out with teams and clients

Requirements

Experience you have:

• 1-2 years of community management experience under your belt (bonus points if it’s at an agency); sports interest and wellness/fitness experience is preferred
• Deep understanding of the top social media channels and the latest functionality/features; knowledge of the influencer and creator space is ideal.
• Proficiency in one or more content management tools such as Sprinklr, Hootsuite or Khoros and analytic platforms in the past 
• An understanding of good customer service and how to relay it online while remaining professional in tone and on-brand

Equally important, you are:

• Ambitious & entrepreneurial
• Flexible & adaptable
• Meticulous & organized
• Creative thinker & problem solver
• Inquisitive & eager to learn
• Collaborative & team-oriented
• Honest & ethical
• Committed to diversity, equity, inclusion & belonging

Benefits

• Salary Range: $55,000 - $65,000 (Compensation may vary based on factors such as experience, expertise, skills, and abilities.)
• Comprehensive health insurance with very low premium options
• Employee stock ownership plan, earning shares in Project Worldwide, our parent company, for every year of service
• Traditional and Roth 401(k) options with annual employer contributions based on company performance
• Flexible time off, including over a dozen company holidays and mental health days
• Remote work within the US (with offices and physical hubs that you can access in LA, SF, Austin, Chicago, and NYC)
• Employee assistance program offering mental health resources, family and relationship support, career resources, legal and financial services, discounts, and more
• Paid parental leave and fertility support programs
• Training and team-building programs and activities
• Camp Praytell, our annual company offsite (eligibility based on employee start date)
• Access to our wonderful employee resource groups
• And more!

Interview Process

• Submit Application
• Phone Screen (Interviews will begin the week of 12/2; 30 minutes)
• Team Interview (30 minutes - 1 hour)
• Final Interview with Leadership (30-45 minutes)
• Skills Test (TBD)
• Offer
• Target Start Date: January 2025

Equal Opportunity Employer

We are an equal opportunity employer and welcome everyone to our company without discrimination. All qualified applicants will be considered in accordance with federal law requirements, and because it's the right thing to do. We adhere to applicable state and local laws governing non-discrimination in employment at all our locations, and we strictly prohibit any form of workplace harassment based on any protected class.