Commercial Underwriting Manager

Credit Key’s mission is to deliver a superior business payment experience at B2B point-of-purchase. Our core product allows B2B merchants to offer buy-now-pay-later financing at ecommerce checkout.

Credit Key is seeking a Commercial Underwriting Manager to join our team. Reporting to the Chief Credit Officer, our Commercial Underwriting Manager is responsible for managing and empowering our hardworking and skilled Risk Operations and Underwriting team. In addition to leading the team, the manager will be responsible for expanding our large dollar commercial underwriting strategy and policy, improving our cash flow based underwriting model, and enhancing our verifications (KYC and KYB) and fraud tools, processes, and procedures, and partnering with technical stakeholders to build intelligent and scalable solutions. 

What you'll do

• Oversee and manage team of analysts in our Risk Operations and Underwriting department
• Own and improve our unsecured large dollar (up to $1MM) credit strategy.  
• Prepare comprehensive credit memorandums that provide rationale, opinions and recommendations regarding large dollar lines of credit and present to Credit Committee in support of approval
• Develop credit review process to assess effectiveness of credit underwriting strategy and judgmental decisions.  
• Maintain good working knowledge of the Bank’s lending policies and procedures and identify exceptions to credit policy
• Monitor, track, and resolve issue tickets with internal partners and commercial business customers while maintaining service level agreements
• Work cross functionally with our Customer Support team to resolve customer issues and requests in a efficient and timely manner 
• Review, process, and perform due diligence for client underwriting, fraud alert, and line increases
• Identifies key risk issues and recommends action plans to remediate concerns
• Regularly exercises discretion and judgment in the performance of essential job functions
• Ensures adherence to credit policies, guidelines, procedures, and applicable regulatory requirements

Requirements

What we look for

• Bachelor’s degree or equivalent experience in financial services industry
• Minimum 3-5 years of experience in a commercial underwriting environment including specific experience in small business financial statement, cash flow, and bank statement analysis
• Highly proficient financial analysis skills, including financial modeling and understanding of financial data, e.g. balance sheets, income statements, cash flow statements, financial ratios, etc
• Previous managerial experience
• Experience with commercial credit bureau data (SBFE, DNB) highly preferred
• Proven ability to develop and maintain relationships with internal stakeholders
• Diligence and keen attention to detail in following processes and policies to track and analyze results
• Prior experience with managing and meeting service level agreements in a timely manner
• Professional, even-keeled demeanor when interacting with clients and internal stakeholders
• Flexibility to evaluate and integrate new credit, verifications, and fraud data sources into existing workflow
• Start up experience a plus+

Benefits

• Competitive compensation package
• Great healthcare benefits
• PTO + 10 paid holidays
• 401k match
• Work from home stipend
• Supportive and highly collaborative work environment