Clinical Reviewer - RN (Remote U.S.)

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. 

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the company's mission, actively engage in problem-solving, and take ownership of your work daily. Acentra Health offers you unparalleled opportunities. You have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector. 

Acentra seeks a Clinical Reviewer - RN (Remote U.S.) to join our growing team.

Job Summary:

Review medical records against criteria, contract requirements, and regulatory standards. Employ critical thinking to determine medical appropriateness while meeting production goals and QA standards. Ensure day-to-day processes align with NCQA, URAC, and other regulatory benchmarks, ensuring precision and compliance in medical record reviews.

Job Responsibilities:

• Review and interpret patient records, comparing them against criteria to determine medical necessity and appropriateness of care; assess if the medical record documentation supports the need for services.
• Initiate a referral to the physician consultant and process physician consultant decisions, ensuring the reason for denial is described in sufficient detail in correspondence.
• Abstract review-related data/information accurately and promptly using the appropriate means on an appropriate review tool.
• Ensure accurate and timely submission of all administrative and review-related documents to the company.
• Perform ongoing reassessment of the review process to identify improvement and/or change opportunities.
• Foster positive and professional relationships and liaise with internal and external customers to ensure effective working relationships and team building, facilitating the review process.
• Be responsible for attending training and scheduled meetings and maintaining and using current/updated information for review.
• Maintain medical records confidentiality by properly using computer passwords, maintaining secured files, and adhering to HIPAA policies.
• Utilize proper telephone etiquette and judicious use of other verbal and written communications, following company policies, procedures, and guidelines.
• Actively cross-train to perform duties of other contracts within the company network to provide a flexible workforce to meet client/consumer needs.

The above list of accountabilities is not intended to be all-inclusive and may be expanded to include other duties that management may deem necessary.

Why us? 

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes. 

We do this through our people. 

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career. 

Thank You!

We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!

~ The Acentra Health Talent Acquisition Team

Visit us at Acentra.com/careers

EOE AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable Federal, State, or Local law.

Requirements

Required Qualifications/Experience:

• Associate or Bachelor’s degree.
• Active unrestricted RN or other applicable State and/or Compact State clinical license per contract requirements.
• 2+ years of clinical experience in an acute or med-surgical environment.
• 1+ years Utilization Review (UR) and/or Prior Authorization or related experience.
• Knowledge of medical records, medical terminology, and disease process organization.
• Knowledge of InterQual criteria and/or Milliman Care Guidelines (MCG).

Preferred Qualifications/Experience:

• Knowledge of current National Committee for Quality Assurance (NCQA) standards.
• Utilization Review Accreditation Commission (URAC) standards.
• Medical record abstracting skills.
• clinical assessment and critical thinking skills.
• Excellent verbal and written communication skills.
• Ability to work in a team environment.
• Flexibility and strong organizational skills.
• Proficient in Microsoft Office and internet/Web Navigation.

#LI-SD1

Benefits

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.  

Compensation 

The pay range for this position is $22.56 to $37.50 hourly.

“Based on our compensation philosophy, an applicant’s position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level.”