Business Operations Manager/Associate

AIRS Medical Inc., founded in Oct 2018, is a medical AI startup based in Seoul, Korea, that builds innovative products and services to improve patient experience and institutional efficiency in areas where productivity is limiting clinical value.

AIRS has demonstrated unparalleled deep learning technology in MR image reconstruction, consecutively winning 2019 and 2020 fastMRI Challenge hosted by Facebook AI Research (FAIR) and NYU Langone Health. This SwiftMR technology is a standalone software solution that enables up to 50% MRI scan time reduction without compromising image quality and has successfully been commercialized in Korea and the US market.

With the recent acquisition of AI-robotics-based startup, Artiq, AIRS aims to further solidify its unique market position of diagnostic efficiency as well as its monopoly of top-notch talents in AI and robotics. Artiq brings to AIRS a new product, AIIV, a venipuncture automation robot. The prototype is ready to undergo clinical trials in summer 2024 in Korea, with commercial launch targeted for the end of 2024, which will be the first commercialization of its kind in the world.

AIRS has finalized a $20 million Series C fundraising stage last July. The accumulated total of funds raised to date is approx. $45 million.

Join our US team as a Business Operations Associate/Manager where you'll drive both sales growth and marketing initiatives while serving as a key bridge between these functions. This dynamic role offers the opportunity to have immediate impact across teams - from generating and qualifying leads to executing marketing campaigns. As part of our lean, agile US team, you'll help accelerate our growth by translating market insights into effective initiatives while supporting our sales team with the tools and content they need to succeed.

🚩Roles & Responsibilities

Marketing (50%)

• Execute email marketing and direct mail campaigns
• Generate key messages and content based on market and customer insights
• Collaborate with design team on development of marketing materials (brochures, case studies, website content)
• Ensure all marketing collateral aligns with global brand guidelines
• Identify and develop content opportunities based on sales team feedback and market needs

Sales Operations (50%)

• Drive lead generation through research and outreach to build sales pipeline
• Qualify and nurture leads (i.e., from marketing campaigns) through direct customer engagement
• Research and analyze market trends, customer needs, and competitive landscape to identify new opportunities
• Coordinate marketing and sales activities in Salesforce through campaign management, opportunity tracking, and performance reporting
• Bridge sales and marketing initiatives by identifying content needs, collaborating on materials, and tracking effectiveness

Requirements

🎯Qualifications

• 3+ years of experience in a role related to healthcare sales, marketing, or consulting
• Experience with data analysis and reporting
• Proficiency with CRM systems (preferably Salesforce) and marketing tools
• Strong project management and organizational skills
• Excellent written and verbal communication abilities
• Ability to work independently and manage multiple priorities

🏅Preferred Experiences (Nice to Have)

• Healthcare or medical device industry experience
• Experience with AI and/or radiology-focused product
• Experience working in a fast-paced startup environment

Benefits

🤝 Work Conditions and Environment

• Work type: Full-time
• Health Care Plan (Medical, Dental & Vision)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Training & Development
• Work from home, with occasional business travel
• Collaborate with team members around the country and the world

🏃‍♀️ Hiring Process

• Document Screening
• Interview Case Project
• Competency-based interview (Hiring manager)
• Competency-based interview (Sales, Marketing)
• Culture-fit Interview (CEO)
• Onboarding