Atlassian Technical Architect

Praecipio is Looking for an Atlassian Technical Architect

Why Praecipio?

We bring it all together – people, processes, and technology – to help businesses thrive. We focus on solving problems and taking action globally at the enterprise level to empower successful Process frameworks, IT Service Management (ITSM), DevOps, Enterprise Service Management (ESM). Our expertise with Atlassian products has earned us Platinum Partner and with that knowledge we architect solutions that enable our customers to stay focused on the work that matters most – solving the biggest problems that exist in the world today. 

Day-to-Day Responsibilities

• Drive excellent technical implementation
• Completing assigned tasks promptly with autonomy, communicating progress effectively
• Attending all meetings and documenting outcomes
• Understanding and adhering to project timelines
• Voicing delivery risks and providing solutions
• Create key documentation adhering to Praecipio standards
• Partner with other teammates and teams to ensure a high quality deliverable
• Foster teamwork through excellent communication and collaboration
• Lead client engagements and project delivery
• Document and share deliverables to client and internal stakeholders

By fulfilling these responsibilities, you play a vital part in achieving project success and maintaining a collaborative and efficient work environment

Requirements

Requirements for Success

Technical Proficiency

• Expert implementation and configuration of Atlassian's suite of products, including Jira (JSM, JSW, JWM, JPD), Confluence, and other related plugins and integrations
• Fully certified and accredited Atlassian Technical Delivery Professional
• Familiar with common and preferred marketplace applications 
• General operating system, network, and database knowledge.
• A certification in project management methodologies and practices including but not limited to Service Management, ITIL, ITSM, and associated methodologies
• Proficient in best practices related to Atlassian Cloud systems and SaaS system
• Basic knowledge and understanding of;
• databases including Structured Query Language (SQL). 
• various networks, infrastructures and Java Virtual Machine (JVM)
• Knowledge of ServiceNow, Zendesk, and Cherwell a plus
  

Consulting Experience

• Active Listening is essential, including the ability to understand client needs, gather requirements, and translate them into effective solutions using Atlassian tools. 
• This involves verbal and written effective communication, collaboration, and stakeholder management throughout the project lifecycle.
• Adaptability and customer orientation during times of change

Problem Solving and Critical Thinking

• Driving technical conversations that drive an actionable solution
• Providing solutions to common problems
• Leverage data to identify trends and improve process

Leadership

• Ability to lead and influence others with various levels of experience
• Ability to lead projects to Praecipio standards
• Knowledge sharing with team members and guiding consultants through assigned tasks
• Provide expertise in community of practice

Basic Qualifications 

• Minimum seven years of technical proficiency with Atlassian, Jira (JWS, JSM, JWM, JPD)
• Minimum five year of customer facing consulting experience with an Atlassian product(s)
• Minimum of three years of project management methodologies and practices including but not limited to Service Management, ITIL, ITSM, and associated methodologies
• Atlassian Certified Individual (any two Atlassian Certs), Atlassian Technical Sales Professional & Sales Professional, Atlassian ITSM Sales Professional 
• Certification in ITIL® 4 Foundation - IT Service Management
• Open to travel up to 25% per quarter to client sites

Benefits

Salary

$120,000-150,000 USD  Please note the national salary range listed in the job posting reflects the new hire salary range across levels and U.S. locations that would be applicable to the position. Final salary will be commensurate with the candidate's final level and final location. Also, this range represents base salary only and does not include the company bonus or benefits.

Location

Remote in the US

Praecipio Consulting is an equal opportunity employer and will consider all qualified applicants without unlawful discrimination based on race, color, creed, national origin, sex, age, disability, marital status, sexual orientation or citizenship status.Praecipio complies with applicable federal, state, and local laws governing nondiscrimination in employment.