Appointment Setter

Plumber Brother is looking for an enthusiastic and motivated Appointment Setter to join our team. In this role, you will be responsible for generating qualified leads and setting appointments for our plumbing services. Your primary focus will be on reaching out to potential customers, understanding their needs, and successfully scheduling appointments with our skilled technicians. If you have a knack for sales, excellent communication skills, and a desire to help others, this position is perfect for you!

Responsibilities

• Conduct outbound calls to potential customers to promote plumbing services and secure appointments.
• Engage prospects in meaningful conversations to assess their needs and qualify them for services.
• Maintain an organized database of leads and follow up with interested customers.
• Collaborate with the sales and service teams to optimize appointment schedules.
• Track and report on lead generation performance metrics.
• Provide exceptional customer service by addressing inquiries and resolving any concerns.
• Stay updated on Plumber Brother's service offerings to effectively communicate with prospects.

Requirements

• High school diploma or equivalent; prior experience in sales or telemarketing is preferred.
• Strong verbal communication skills and the ability to connect with potential customers.
• Proficiency in using CRM software and Microsoft Office Suite.
• Self-motivated with a results-driven attitude and a strong work ethic.
• Ability to handle rejection and remain persistent in reaching out to leads.
• Excellent organizational and time management skills.
• Knowledge of plumbing services is a plus but not required.