Administrative and IT Associate

Movement Labs is a movement incubator and the leading peer-to-peer text political consultancy supporting progressives and grassroots activists nationwide. Our clients span both establishment and movement efforts, from senior Democratic Congressional leadership to Black Lives Matter. Your work will help mobilize 100,000 votes in the top battleground states to stop Donald Trump and recruit thousands of candidates for 100,000 elections that go uncontested every year. 

Movement Labs is hiring an Administration and IT Associate to work alongside our People and Tech team. The ideal candidate is highly organized, a team player and has a demonstrated dedication to progressive politics. This person will work alongside our Technology and People teams and is expected to effectively navigate our internal technology systems, and assist staff with the organization, modification and installation of key softwares. In addition to key technological support, this person will provide administrative support to our Operations team, streamlining internal workflows and fulfilling general administrative needs of the team. This position requires being on call outside of typical office hours and a flexible schedule. At Movement Labs we pride ourselves on fostering a collaborative, fast-paced environment that values teamwork, innovation . This role is fully remote.

Responsibilities

[IT Support]

• Aid in troubleshooting a wide variety of technical issues
• Ability to communicate instructions and technical information to non-technical staff
• Effective management and maintenance of informative documentation and tracking systems
• Collaborate within the Technology team to improve program efficiency while maintaining open communication across the organization
• Availability to provide support to the Movement Labs team outside of typical office hours.

[Admin/Ops associate]

• Create, maintain and manage operational workflows including file and data management and ability to effectively leverage organizational software such as Asana, Google Workspace and Slack 
• Support Operations functions, such as, people management, aiding in onboarding processes and offboarding needs
• Coordinate both within the Operations team and across the organization to provide logistical support, problem solve administrative challenges and manage various projects
• Continually assess and improve internal organization systems and recommend new services, systems and processes to improve efficiency
• Work closely with Operations leadership to guide and support ongoing projects

Requirements

• Bachelor's degree in related field or 2 years’ experience in an IT support role
• Strong proficiency in or ability to quickly learn core tech tools such as Airtable, Asana, Slack and Google Workspace.
• Experience with complex software workflows and familiarity with IT ticketing systems. 
• Familiarity with Google Sheets/Excel required.
• Is highly flexible and comfortable adjusting to last-minute changes and supporting shifting team needs
• Strong communication and interpersonal skills
• Comfortable serving as external facing point of contact with stakeholders, clients and software providers
• Dedication to working in and fostering an open and diverse working environment
• Highly organized, detail oriented, ability to juggle multiple deadlines effectively in a remote environment
• Enthusiastic to work at the intersection of data, technology and political organizing to research and build political power

We’re looking for candidates with a wide range of skills and experience.  If you’re excited about the job, even if you don’t match all the characteristics, we encourage you to apply.

Benefits

• Annual salary of $55,000-60,000 as part of a transparent salary structure with clear levels of advancement. 
• Excellent health, dental, and vision benefits, 401(k) matching, work-from-home stipends, and unlimited Paid Time Off.
• This role is a cycle-based hire through November, but we hope to find opportunities to extend where possible. 
• This position is not eligible for the collective bargaining unit.