Account Executive, SMB

About Bonsai

Bonsai helps thousands of small businesses around the world start, run, and grow their businesses. 🌳

The way the world works is changing: Small businesses are the backbone of the economy, driving innovation and job creation. Yet, managing administrative tasks can be overwhelming and distract from their core mission.

That's where Bonsai comes in. We take care of a small business’s admin work - contracts, proposals, invoices, payments, accounting & taxes and even banking - so they can focus on the work they love.

We're profitable, growing very quickly, and are backed by some of the world's best investors (YC, Matrix Partners, Index Ventures).

We've also been 90% remote since 2 016 and our team is spread across 9 different countries.

About The Role

We are thrilled to hire our second Account Executive to join the Bonsai team! This pivotal role will focus on managing and converting inbound leads, nurturing client relationships, and ensuring customer success. As the second Account Executive, you will have a significant impact on our growth and client engagement strategies.

Responsibilities

• Manage and convert inbound leads to drive revenue growth
• Build and maintain strong , long-lasting client relationships
• Present the Bonsai platform to potential users and tailor pitches to their needs
• Manage the entire sales cycle from lead qualification to closing deals
• Collaborate with internal teams to ensure customer satisfaction and successful onboarding
• Track and report on sales performance metrics
• Gather client feedback to inform product improvements and enhancements

Requirements

• 2+ years experience as an Account Executive, Sales Executive, or relevant role
• Experience in B2B or B2C SaaS products
• Experience in delivering client-focused solutions to meet customer needs
• Demonstrable ability to communicate, present, and influence key stakeholders
• Strong negotiation and closing skills
• Excellent verbal and written communication skills

Benefits

• Competitive compensation package — we know you will have a large impact on the company and we strive to compensate accordingly
• Remote-work option — EST time zone
• All-expenses paid team retreats — our last retreat was in Lisbon!

We’re looking for someone who is passionate about helping small businesses thrive and is excited about the opportunity to shape our sales motion from the ground up. If you're ready to make a significant impact and grow with us, we'd love to hear from you!