Sr. Account Manager (Japanese-Bilingual)

Japanese-English bilingual Sr Account Manager to expand business for TTS-US with its most important clients in North America region.

The Sr Account Manager who works in this role will be responsible for obtaining and maintaining long[1]term key customers by comprehending their requirements. The Sr Account manager will be engaged in a variety of tasks including Sales, Business development, Account ownership, Project Management, Coordination, Relationship management, Negotiation, Vendor Management, Account Hunting, Account Farming/Mining.

Responsibilities:

•         Support creation and implementation of a strategy designed for the growth of the business.

•         Business Development with Toyota and Toyota Group companies for TTS US IT services.

·       Building Proposal for Key projects for Toyota and Toyota Group companies aligning it as per customer need.

•         Scheduling Internal/External sync with stakeholders.

•         Maintaining strong relations with Key personnel from Toyota.

·       Acquiring a thorough understanding of Toyota needs and requirements for existing and new business services.

·       Expanding the relationships and business portfolio with Toyota continuously proposing services and solutions that meet their objectives.

·       Serve as the link of communication between Toyota, TTS internal teams and other region Stakeholders.

•         Resolve any issues and problems faced by customers and deal with complaints to maintain trust.

•         Prepare regular reports of progress and forecasts to internal and external stakeholders.

·       Manage accounts from a sales relationship perspective and be responsible for end-to-end sales cycle.

•         Vendor/Partner management for Joint delivery of Services to Toyota.

•         Team expansion for technical project.

·       Analyze financial statements, sales, and other reports and performance data to measure productivity and goal achievement and to determine areas in which improvements are required.

·       Assist corporate department, company executives, and any other members including suggestions to expand all possible revenue opportunities or efficiency.

•         Communicate strategy and results to stakeholders and team members

•         Build collaborative team environment.

•         Ensure clarity around priorities and goals for all functional areas.

·       Continue upskilling with cutting edge technology to engage customer stakeholders for new business/services.

Attribute & Skills:  

•         Excellent sense of ownership.

•         Excellent oral, written communication skills, good presentation skills with focus on effective

•         information sharing with all stakeholders.

•         Excellent organizational and good Interpersonal skills- Coordinate with multiple Stakeholder.

•         Deadline driven & Self-motivated.

•         Experience in MS Excel, MS Word, MS Powerpoint,

•         Prior account management/direct sales experience in IT company handling IT client.

•         Excellent time management skills.

•         Problem solving skills.

Requirements

 Qualifications:

•         Bachelor's Degree and a minimum of 4-12 years of professional experience in IT sales and/or business development and expansion.

•         Japanese- English bilingual. With Strong English communication.

•         IT sales knowledge and customer service.

•         Bilingual (Japanese & English) Minimal to no supervision needed.

•         Able to lead, learn, and support account managers and management and maintain positive working environment.

•         Detail orientated and highly attentive to commitments and schedules.

•         Ability to create, implement, and enforce standards and processes to others.

•         Strong written and oral communication and presentation skills.

•         Extensive experience with Microsoft Office tools (Excel, PowerPoint, SharePoint) and with web[1]based business applications.

•         May handle confidential information and must exercise high level of integrity and discretion at all times.

•         Must be reliable, on-time and able to complete tasks by target and maintain a professional work ethic & demeanor in all interactions.

Other Duties:

•         Travel Needs: 20-25%, & occasionally working on Weekends if needed for some urgent projects/tasks.

•         Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.