Sales Support Specialist

DSI Systems Inc., the nation’s largest home services distributor, has an immediate career opportunity for a motivated individual to join our expanding team. This Sales Support Specialist position plays a key role in the sales support efforts for one of our largest partners and will be focusing on providing a best-in-class customer experience supporting our partner and customer.

As the Sales Support Specialist you will be responsible for focusing on pre-sales support. This includes handling the following: product and promotion questions, order entry questions, completing sales, and providing customers with shipping status.

Our unique go-to-market strategy, cutting-edge proprietary systems, and family-oriented culture make this an outstanding opportunity for the right candidate. Travel or office requirements. This position will be hybrid and work both remotely and in our Dallas office.

Travel or office requirements.
This position will be hybrid and work both remotely and in our Dallas office.

About DSI
DSI is a family-owned company that has been in business since 1984. We provide enhanced value that delivers results for our clients and partners, through sales management, marketing assistance, hardware logistic solutions, immersive training, engineering expertise, and proprietary software solutions.

We believe that relationships are the most important part of our business. Whether it’s mobility, broadband, video, commercial, residential, Lodging & Institutions, Multi-Dwelling Units, or all; we are a one-stop solution to help sales partners uncover growth opportunities.

Requirements

• Represent DSI to our dealer partner and build key relationships. Be an advocate for our dealers while providing best-in-class customer service to their team and customers
• Set weekly, monthly, and quarterly goals and consistently measure performance
• Exceed goals in sales and activation targets
• Measure progress weekly with market conditions, dealer performance, training, and customer experience
• Provide onboarding and training support to dealers and ensure a successful launch
• Work with the credit and accounting department
• Place orders for equipment
• Execute other company initiatives and directives through the dealer base

Requirements

• Sales Professional with a strong background and proven track record
• Dynamic, highly motivated individual with the integrity and passion to succeed
• Prompt, strategic, highly organized, effective time management, goal-oriented with proven results
• Ability to understand the competition and how to position your dealers to succeed in a competitive marketplace
• Ability to learn industry key metrics and translate them into an executable action plan.
• Bilingual – Spanish Preferred

Experience

• Experienced in business discussions including financials, cash flow, and marketing tactics with independent business owners
• Experience with subscription-based services and face-to-face marketing tactics
• Proficient with Word, Excel, PowerPoint, and Outlook
• Knowledge of Video, Broadband, Wireless, and Security industries - Preferred

Benefits

• Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period
• 401k Plan with employer matching
• Paid vacation, personal/sick days, and bereavement time
• Employee Profit Sharing Program
• 50% AT&T wireless discount
• Paid training
• DSI employee purchase program
• DIRECTV employee account