Revenue Operations Manager

Buxton is the global leader in retail customer analytics, and we aim to provide data-driven insights and shape the future of customer engagement across all channels.

About the role

We are seeking a driven Revenue Operations Manager to join our rapidly growing revenue teams. The ideal candidate will play a crucial role in enhancing the productivity of our organization by leveraging their strong analytical skills and passion for process optimization. This position offers a unique blend of leadership potential and support responsibilities, perfect for individuals with a solid foundation in data analysis who are eager to deepen their expertise in process improvement and technological advancement within our go-to-market (GTM) strategy.

The Revenue Operations Manager is responsible for identifying data trends, contributing to process documentation and improvement, and continuously updating our CRM database. They work closely with cross-functional teams to optimize our revenue processes and drive sales growth consistently. This role is designed for self-starters who aspire to evolve into leadership positions as they gain experience and demonstrate their ability to make a significant impact on our organization's success.

To excel in this role, the ideal candidate should possess strong analytical skills, a keen eye for detail, and the ability to build rapport with stakeholders across the organization. Ultimately, a top-performing Revenue Operations Manager will play a pivotal role in supporting our sales team, driving process enhancements, and contributing to the growth of our company's revenue and client base.

Where you’ll work

This is a hybrid role with weekly in-office requirements Tuesday - Thursday, and WFH Monday and Friday (as business needs allow). Our office is located in Fort Worth, TX.

What you'll do

• Design, maintain, and refine reports, dashboards, and data visualizations for key performance indicators, aiding decision-making processes across GTM operations.

• Analyze sales, marketing and customer success performance, collaborating with leadership to identify improvement opportunities across the customer lifecycle to boost productivity and efficiency.
• Support the development and enforcement of data governance practices, ensuring the accuracy and integrity of data across customer interactions.
• Facilitate the alignment of KPIs and terminologies across departments, ensuring a cohesive operational strategy.
• Manage and optimize datasets within marketing and sales tech stacks to support enhanced reporting and insights.
• Engage in and sometimes lead projects aimed at streamlining processes and systems spanning across all revenue teams, ensuring each team is well-equipped.
• Act as a collaborative link all revenue teams and other departments, such as Finance, Product and Legal, aligning revenue strategies with company-wide objectives.
• Contribute to managing the GTM technology stack and ensuring CRM data cleanliness.
• Assist in overseeing the sales quota and commission plans, including setting targets, analyzing performance, and facilitating commission calculations

Requirements

Basic qualifications

• Bachelor's degree in finance, economics, mathematics, statistics, or a related analytical field
• 2-4 years of experience in a role involving Sales, Marketing, or Operations
• Proficiency in Salesforce and Hubspot or equivalent CRM platforms, with a strong interest in advancing skills in data reporting and analytics
• An understanding of financial principles and an eagerness to expand knowledge in financial analysis and process automation
• Excellent analytical and problem-solving skills, coupled with the ability to manage complex projects
• Strong organizational skills, capable of juggling multiple tasks simultaneously and meeting deadlines

Preferred qualifications

• Experience in a B2B SaaS environment, with a trajectory towards leadership roles

Performance standards

• Demonstrated ability to thrive in a high-growth, fast-paced environment, with a capacity to support a rapidly expanding sales team
• Adaptive to changing work environments with exceptional communication skills, fostering effective collaboration across teams

Benefits

Benefits & Perks at Buxton

Buxton has been taking care of its employees and their loved ones for 30 years with a commitment to providing quality benefits programs that are comprehensive, flexible, and affordable. Giving employees the best in benefit plans is one way we can show that, as an employee, you are our most important asset.

• Benefits effective the first day of the month following hire date!
• Health benefits, company-paid long-term disability, voluntary short-term disability, company-paid Life and AD&D insurance, voluntary supplemental Life insurance (employee/spouse/child), and health and dependent care flexible spending accounts all effective the first day of the month following the month of hire.
• Free Virtual Medical Visits for employees and dependents enrolled in a medical plan.
• Quarterly enrollment 401(k) Savings and Investment Plan with 50% company match up to 6% of the employee contribution. 100% vested in only 3 years!
• Front-Loaded Paid Time Off (PTO):
• Calendar Year 1 = 1.5 days per month remaining in the calendar year (including month of hire)
• Calendar Years 2 & 3 = 18 days/year
• Calendar Year 4 = 21 days/year
• Calendar Year 5+ = 24 days/year
• 9 paid holidays
• Employee Assistance Program

Employment is contingent upon the successful completion of a background check, as we are dedicated to providing a safe and secure work environment for all Buxton stakeholders. Please note that while we value global perspectives, we are unfortunately unable to sponsor work visas at this time. Applicants must be currently authorized to work in the United States.

Compensation

Targeted Base Salary Range for candidates located in the U.S. is $90,000 to $125,000.

At Buxton, we strive to hire and nurture amazing talent across the United States. Actual salaries will vary depending on factors including but not limited to experience, specialized skills, internal alignment and a candidate’s home base. Depending on the position offered, other forms of compensation in addition to base pay may be provided as part of a total compensation package, including eligibility to participate in a bonus plan.

Internal applicants should apply via Buxton’s applicant tracking system (Workable).

For even more career opportunities, visit https://apply.workable.com/elevar/ to view open positions at Elevar, a Buxton Company, LLC organization.

About Buxton

Buxton is the global leader in retail customer analytics. Backed by 30 years of expertise, we leverage a unique blend of data, analytics, and AI to empower businesses to understand their customers, increase the efficacy of their marketing campaigns, optimize site selection, and drive growth. With our recent acquisition of Elevar, a dynamic conversion tracking solution for fast-scaling e-Commerce brands, together we create an omni-channel powerhouse, and aim to provide data-driven insights and shape the future of customer engagement across all channels.

Our commitment to diversity

At Buxton, we believe that diversity of thought, background and experience makes us stronger. We are committed to building an inclusive workplace where everyone feels valued and empowered to bring their authentic selves to work. We value an environment of belonging, where diverse perspectives are celebrated, and each individual has the support and resources to thrive.

EEO statement

Buxton is committed to a diverse and inclusive workplace. Buxton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. All employment is decided on the basis of qualifications, merit, and business need.