Receptionist
Professional Civil Process
Spicewood, texas
Job Details
Full-time
Full Job Description
Professional Civil Process (PCP) is looking for a Receptionist – a person who wants to go above and beyond for the legal support industry. We’re looking for someone with exceptional energy and enthusiasm to join our Customer Service Team.
About PCP:
- PCP is the leader in the legal support industry providing filing, serving, and skip tracing services.
- We've been serving the legal community for over forty years.
- PCP currently handles over 140,000 services of process documents annually.
- Our corporate headquarters is in Spicewood, Texas.
- PCP is a founding member of the National Association of Professional Process Servers (NAPPS) and the Texas Process Servers Association (TPSA).
About the position:
- Answering and routing all incoming calls using a Call Assistant program.
- Monitors the front door and signs visitors in and out at the front desk.
- Produces and Distributes company-wide emails.
- Receives address data and provides correct court venue to file civil cases.
- Works reports assigned.
Requirements
About you:
- High school diploma or equivalent.
- 2 years of customer service experience.
- Basic computer skills.
- Highly developed sense of integrity and commitment to customer satisfaction.
- Has “thick skin” and is able to handle complaints and unpleasant clients.
- Has a pleasant, patient and friendly attitude.
- Strong decision making and analytical abilities.
- Accuracy in grammar and spelling.
- Able to understand and follow instructions.
- Excellent interpersonal and communication skills.
- Organization skills.
- Flawless attendance.
- Commitment to team results; a team player.
Benefits
Compensation, Hours, and Benefits:
- Full Time: Monday – Friday 8:00am - 5:00pm
- Pay - $15.00/hr
- Dental/Vision plan - available immediately upon hire
- MEC (Minimum Essential Coverage) Health Plan - available after 60 days of employment
- Ten (10) paid holidays per calendar year - after six (6) months of service
- Paid Time Off (PTO) - after six (6) months of service
- 401K with company match - after one (1) year of service
- Casual work environment
- Gym