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Receptionist

Professional Civil Process

Spicewood, texas


Job Details

Full-time


Full Job Description

Professional Civil Process (PCP) is looking for a Receptionist – a person who wants to go above and beyond for the legal support industry. We’re looking for someone with exceptional energy and enthusiasm to join our Customer Service Team.

About PCP:

  • PCP is the leader in the legal support industry providing filing, serving, and skip tracing services.
  • We've been serving the legal community for over forty years.
  • PCP currently handles over 140,000 services of process documents annually.
  • Our corporate headquarters is in Spicewood, Texas.
  • PCP is a founding member of the National Association of Professional Process Servers (NAPPS) and the Texas Process Servers Association (TPSA).

About the position:

  • Answering and routing all incoming calls using a Call Assistant program.
  • Monitors the front door and signs visitors in and out at the front desk.
  • Produces and Distributes company-wide emails.
  • Receives address data and provides correct court venue to file civil cases.
  • Works reports assigned.

Requirements

About you:

  • High school diploma or equivalent.
  • 2 years of customer service experience.
  • Basic computer skills.
  • Highly developed sense of integrity and commitment to customer satisfaction.
  • Has “thick skin” and is able to handle complaints and unpleasant clients.
  • Has a pleasant, patient and friendly attitude.
  • Strong decision making and analytical abilities.
  • Accuracy in grammar and spelling.
  • Able to understand and follow instructions.
  • Excellent interpersonal and communication skills.
  • Organization skills.
  • Flawless attendance.
  • Commitment to team results; a team player.

Benefits

Compensation, Hours, and Benefits:

  • Full Time: Monday – Friday 8:00am - 5:00pm
  • Pay - $15.00/hr
  • Dental/Vision plan - available immediately upon hire
  • MEC (Minimum Essential Coverage) Health Plan - available after 60 days of employment
  • Ten (10) paid holidays per calendar year - after six (6) months of service
  • Paid Time Off (PTO) - after six (6) months of service
  • 401K with company match - after one (1) year of service
  • Casual work environment
  • Gym

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