Outpatient Navigator (Full-time)

Houston Behavioral Healthcare Hospital (HBHH) is unique in so many ways. Our facility is located in a serene, picturesque setting within the Spring Branch District of West Houston. We have highly qualified caring staff ready to provide exceptional service.

Houston Behavioral Healthcare Hospital (HBHH) currently has an opening for a Outpatient Navigator (fulltime). The Patient Navigator is responsible for navigating newly admitted patients to HBHH from community partners, transfer hospitals and surrounding communities to receive timely, patient-centered care at HBHH Outpatient Department. The Patient Navigator will be responsible for co-response, crisis intervention, case follow-up, referrals and connection to services, as well community outreach, engagement, training, and relationship building activities to increase behavioral health and resiliency, substance use awareness, and suicide awareness and prevention.

Successful performance in this position requires well developed interviewing skills as well as solid knowledge of outpatient practice services, procedures, and philosophy of patient care. This position also requires excellent organizational and interpersonal communication skills, basic computer proficiency, ability to manage multiple tasks simultaneously, and capacity for effectively managing stressful interpersonal interactions. The HBHH Clinical Patient Navigator participates in staff training as directed and assumes other duties as assigned by the Director of Outpatient Services.

Requirements

Education: Bachelors Degree in related field; required.

Experience: 1 to 2 years experience working with Adults, Adolescents, caregivers and families with addiction and mental health needs.

Have an understanding of the challenges patients inclusive of adults, and adolescents are faced with when entering into treatment for Behavioral Health, including: Mental Health Disorders, Dual Diagnosis Disorders, and Substance Use Disorders.

Understand how to connect families with resources, and how to evaluate provided services.

Benefits

• Medical, Dental, and Vision
• Generous Paid Time-off
• STD & LTD
• 401-K