Field Service Technician

About Us:

Panelmatic, Inc. was founded in 1957 in Youngstown, OH to serve manufacturing industries with the design and build of custom electrical, instrument, and pneumatic control panels. Our business has sufficiently grown over the years to support expansion for our clients. We have produced control packages for many of America's top corporations in the chemical, environmental, food, pulp and paper, rubber, petroleum, pharmaceutical, glass, metals, and utilities industries. We also deliver equipment for use worldwide. Our rigorous methodology assures compliance with domestic and international standards. We can meet the needs of our diverse clientele from start to finish through sales, design, fabrication, testing, and delivery.

Since 1957, we have been known for our high-quality, custom-built control packages, our comprehensive service, and our technological and manufacturing expertise. This expertise assures you of our ability to handle the largest and most complex packages quickly and efficiently.

In 1989, the majority interest of the company was purchased by an Employee Stock Ownership Plan (ESOP). Our employees are also shareholders with dedication and commitment to the long-term success of the company.

Job Summary:

Panelmatic Inc. is seeking a dedicated and skilled Field Service Technician to join our team. The Field Service Technician will be responsible for providing on-site support, performing routine maintenance, troubleshooting, and assisting with installations of electrical systems and equipment.

 Job Duties:

• Installation, maintenance, and repair of electrical systems according to company procedures.
• Conduct routine inspections and preventive maintenance on electrical panels and equipment.
• Troubleshoot and diagnose issues with electrical systems and components.
• Performing Factory Acceptance Testing (FAT).
• Document service activities, including maintenance reports and service records.
• Training customers in basic equipment operation and maintenance.
• Collaborate with the service team to ensure timely completion of tasks and projects.

Requirements

Minimum Qualifications:

• High school diploma or equivalent required

• Five plus years of experience in an electrical role with a focus in electrical equipment manufacturing required
• Ability to read electrical schematics and drawings required
• Strong mechanical aptitude and ability to use multimeter, hand, and power tools required
• Ability to run conduit and pull wires required
• Willingness to learn and work under the guidance of senior technicians required
• Excellent problem-solving skills and the ability to work independently or in a team required
• Exceptional communication and interpersonal skills required
• Ability to adapt to changing project requirements and priorities required
• Adherence to our core values required
• Ability to pass physical, drug, driving, and background checks required
• Ability to physically push, pull, and lift 50lbs or more required
• Ability to sit, stand, and walk for four-plus hours at a time required
• Ability to stoop and bend for four-plus hours required
• Ability to work in all weather conditions and at heights required
• Ability to work on call 24/7, holidays, and weekends for out-of-state travel required
• Alignment with company core values requires

Preferred Qualifications:

• Relevant technical certification or associate degree preferred

Benefits

Benefits:

• Medical, dental, vision, HSA, term life, AD&D, STD, LTD
• 100% medical premium paid for by Panelmatic for the employee-only level medical coverage
• 80% paid for by Panelmatic and 20% paid for by the employee on all other level medical coverage (ie employee plus child, employee plus spouse, family)
• 401K, profit sharing, and ESOP contributions
• Scholarships, educational reimbursement, paid volunteerism, and paid personal and professional development provided
• PTO and paid holidays provided
• Career advancement opportunities
• Competitive wages
• Family-friendly environment with average employee tenure above five years