Staffing Coordinator / Scheduler

KeystoneCare is seeking a detail-oriented and highly organized Staffing Coordinator to join our team. As a Staffing Coordinator, you will play a crucial role in ensuring the efficient scheduling and coordination of staff members for home care services.

At KeystoneCare, we are dedicated to providing the highest quality in-home healthcare services to our patients. Our team of compassionate professionals work collaboratively to support patients in their homes, assisting them with personal care and maintaining a safe and comfortable environment.

In this role, you will work closely with RN Case Managers to fulfill staffing requests for home health aide services. You will carefully consider factors such as staff productivity, geographic location, skills required, and patient care plan needs to efficiently schedule staff members. Additionally, you will communicate staff assignments and schedule changes to patients and care team members, and handle any concerns or inquiries from clients in a timely and efficient manner.

If you have experience in home care scheduling, strong communication skills, and a passion for delivering excellent customer service, we would love to hear from you.

See what it's like to work for KeystoneCare: https://www.youtube.com/watch?v=DyEH9buz_Vc

KeystoneCare is an Equal Opportunity Employer

Primary Job Responsibilities:

• Collaborate with RN Case Managers to fulfill staffing requests for home health aide services
• Efficiently schedule and coordinate staff members based on factors such as productivity, geography, skills, and patient care plan needs
• Communicate staff assignments and schedule changes to patients and care team members
• Handle concerns and inquiries from clients, ensuring timely and effective resolution
• Ensure compliance with agency policies and departmental procedures
• Manage employee schedules and accurately record hours for payroll and billing purposes
• Proactively communicate recruitment needs to the staffing supervisor
• Provide guidance and support to Home Health Aide staff during orientation, competency assessments, and performance evaluations
• Participate in on-call rotation as required

Requirements

• Minimum of 3 years of home care scheduling experience, including recruitment, selection, and supervision of home care staff
• Strong multitasking abilities in a fast-paced environment
• Excellent customer service skills and the ability to work effectively with healthcare professionals, patients, and their families
• Dedicated self-starter with the ability to work both independently and collaboratively with a team
• Proficiency in using electronic documentation systems and Microsoft Office Suite
• Proof of COVID-19 Vaccination or an approved Medical or Religious exemption
• Proof of Influenza (Flu) Vaccination or an approved Medical or Religious exemption

Benefits

• Accrued Paid Time Off
• Paid Holidays
• Medical, Dental, Vision, and Aflac plans available
• $25K Company Paid Life Insurance Policy
• Retirement plan with discretionary employer match
• Lunch provided daily