Receptionist

About Us:

Established in 1942, Eriez is a global leader in separation technologies. Our commitment to innovation has positioned us as a driving market force in several key technology areas including magnetic separation, flotation, metal detection and material handling equipment. Our 900+ employees are dedicated to providing trusted technical solutions to the mining, food, recycling, packaging, aggregate and other process industries. Headquartered in Erie, Pennsylvania (USA), Eriez designs, manufactures, and markets on six continents through 12 wholly owned international subsidiaries and an extensive sales representative network.

About the Role:

As the first point of contact for visitors and callers, we are looking for a friendly and professional Receptionist to join our team. In this role, you will manage the reception area, greet and assist visitors, and provide essential administrative support to various departments. If you are highly organized, detail-oriented, and thrive in a fast-paced environment, we encourage you to apply. We offer a supportive work environment and the opportunity to contribute significantly to the smooth operation of our organization.

Responsibilities:

• Greet guests as they arrive and connect them with appropriate party.  Ensure compliance with Eriez’ visitor policies
• Answer phone in a timely manner and direct calls to the appropriate office
• Act as contact person for telephone agencies; keep record of trouble calls, scheduling for new equipment or equipment changes, dates, equipment orders, etc. 
• Maintain telephone directories for Office and Plant
• Various administrative duties as assigned by Human Resources
• Effectively communicate with internal personnel, representatives, customers and vendors. Train to back-up department personnel as required
• Generate memos, emails, and reports when appropriate
• Clerical and administrative tasks for the Sales, Accounting, Production Control and HR Departments
• Assume responsibility for maintenance of office equipment
• Perform other similar duties as assigned by HR and department manager

Requirements

• High school diploma with some college or equivalent experience / trianing

• 2 plus years of experience as a receptionist or administrative assistant
• Proficiency in MS Office with expertise in Word, Excel, and PowerPoint
• Experience with supporting Sales, Accounting, Production Control and HR Departments

• Strong clerical and telephone training and experience. Computer literacy and proficiency with office equipment required
• Fast, accurate keyboarding (data entry) and filing skills
• Good communication skills including speaking and writing.  Ability to understand written and verbal instructions
• Exceptional customer service skills and professional phone mannerisms
• Ability to work independently on routine reports and follow-up
• Demonstrated ability to work with customers, representatives, vendors and all levels of internal organization
• Above average organizational skills and disciplined in time management

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Hourly Pay:$18/hr.