Front Office Coordinator
Align ENT & Allergy
Lebanon, pennsylvania
Job Details
Full-time
Full Job Description
Moffitt & Mesaros is seeking a highly organized and detail-oriented Front Office Coordinator to join our team. As a Front Office Coordinator, you will play a crucial role in the efficient operation of our practice by overseeing the front desk activities and providing excellent customer service to patients.
Moffitt & Mesaros ENT is a reputable healthcare company specializing in ENT and Allergy services. Our team of experienced medical professionals is committed to delivering high-quality care and improving the health and well-being of our patients.
Responsibilities
- Manage the front desk activities, including greeting patients, scheduling appointments, and answering phone calls.
- Check-in patients, verify and update their information in the electronic medical records system.
- Collect co-payments, process payments, and maintain accurate financial records.
- Coordinate with medical staff to ensure smooth patient flow and optimize resource utilization.
- Assist patients with completing necessary forms and provide them with relevant information about our services.
- Resolve patient concerns and address any inquiries in a professional and timely manner.
- Maintain confidentiality of patient information and adhere to HIPAA regulations.
- Perform general administrative tasks, such as filing, scanning, and data entry.
- Order and maintain office supplies, ensuring inventory is always stocked.
Requirements
- High school diploma or equivalent.
- Previous experience as a receptionist or front office coordinator in a medical setting.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficient in using electronic medical records systems and basic computer programs.
- Knowledge of medical terminology and procedures.
- Customer service-oriented with a friendly and professional demeanor.
- Ability to work well in a team and collaborate effectively with colleagues.
- Attention to detail and ability to maintain accuracy in a fast-paced environment.
- Reliability and punctuality with a strong work ethic.
Benefits
Health Benefits
Vision
Dental
401K
Paid Time Off
Paid Holidays