Front Office Coordinator

Moffitt & Mesaros is seeking a highly organized and detail-oriented Front Office Coordinator to join our team. As a Front Office Coordinator, you will play a crucial role in the efficient operation of our practice by overseeing the front desk activities and providing excellent customer service to patients.

Moffitt & Mesaros ENT is a reputable healthcare company specializing in ENT and Allergy services. Our team of experienced medical professionals is committed to delivering high-quality care and improving the health and well-being of our patients.

Responsibilities

• Manage the front desk activities, including greeting patients, scheduling appointments, and answering phone calls.
• Check-in patients, verify and update their information in the electronic medical records system.
• Collect co-payments, process payments, and maintain accurate financial records.
• Coordinate with medical staff to ensure smooth patient flow and optimize resource utilization.
• Assist patients with completing necessary forms and provide them with relevant information about our services.
• Resolve patient concerns and address any inquiries in a professional and timely manner.
• Maintain confidentiality of patient information and adhere to HIPAA regulations.
• Perform general administrative tasks, such as filing, scanning, and data entry.
• Order and maintain office supplies, ensuring inventory is always stocked.

Requirements

• High school diploma or equivalent.
• Previous experience as a receptionist or front office coordinator in a medical setting.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficient in using electronic medical records systems and basic computer programs.
• Knowledge of medical terminology and procedures.
• Customer service-oriented with a friendly and professional demeanor.
• Ability to work well in a team and collaborate effectively with colleagues.
• Attention to detail and ability to maintain accuracy in a fast-paced environment.
• Reliability and punctuality with a strong work ethic.

Benefits

Health Benefits

Vision

Dental

401K

Paid Time Off

Paid Holidays