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Client Director

Duke Corporate Education

Philadelphia, pennsylvania


Job Details

Full-time


Full Job Description

Duke Corporate Education (Duke CE), a premier global provider of leadership solutions, is seeking a Client Director to join their management consulting team. As part of Duke University, Duke CE brings together experienced business and learning experts with a global network of faculty and experience providers to help clients find the right leadership solutions to overcome their messy challenges and move their organizations forward. The Client Director will play a key role in cultivating and managing relationships with clients, developing strategies to meet their needs, and achieving business growth.


Responsibilities

  • Act as a trusted advisor and partner for clients, understanding their challenges and needs, and developing tailored solutions that drive business results.
  • Establish and expand strong relationships with clients, serving as their main point of contact and ensuring excellent customer service.
  • Lead the development and execution of client strategies that drive growth and exceed revenue targets.
  • Collaborate with internal teams to design and deliver innovative and impactful leadership development programs that meet client needs and align with Duke CE's standards of academic rigor.
  • Stay up-to-date on industry trends and best practices, sharing insights with clients and internal teams to inform program design and development.
  • Facilitate workshops and meetings with senior-level executives to drive understanding and alignment on program goals and outcomes.
  • Lead contract negotiations and oversee the onboarding process for new clients.

Requirements

  • Bachelor's degree required, MBA or other advanced degree in a relevant field preferred.
  • Minimum of 7 years of experience in management consulting, corporate learning, or a related field.
  • Proven track record of building and maintaining strong relationships with senior-level clients, and ability to drive revenue growth.
  • Experience in designing and delivering leadership development programs, with a deep understanding of adult learning principles and practices.
  • Exceptional strategic thinking and problem-solving skills, with ability to drive complex projects to completion.
  • Strong communication and interpersonal skills, with ability to influence and persuade clients and partner with internal teams.
  • Ability to travel up to 50% of the time, both domestically and internationally.

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