Chief of Staff

Medtrics Lab is a healthcare education SaaS company dedicated to improving the operational efficiency of healthcare organizations. We are on a mission to create an engaged healthcare workforce that saves lives. Our platform empowers healthcare providers and administrators with tools that facilitate data management, analysis, and seamless operational workflows. As a company in the fast-moving startup environment, we are seeking self-motivated individuals who thrive in a fast-paced setting and are eager to embrace new challenges. Each role in our growing, dedicated team is crucial to achieving our ambitious goals. By prioritizing excellence and customer satisfaction, we are establishing ourselves as a leader in academic medicine. Join us if you want to make an impact in a company that treasures innovation, efficiency, and proactive problem-solving.

The Ideal Candidate:

You are a strategic and operationally excellent leader ready to take on a mission-critical role as the CEO's trusted advisor and force-multiplier. With outstanding project management abilities and emotional intelligence, you will harmonize cross-functional teams and ensure flawless execution of key initiatives. A self-starter comfortable in ambiguity, you proactively identify opportunities, solve problems, and drive continuous improvement.

Key Responsibilities:

• Serve as the CEO's chief strategist and right-hand, fully immersed in strategic operations
• Oversee and drive execution of the company's highest priority cross-functional initiatives
• Develop and implement new business strategies in partnership with the executive team
• Build strategic relationships across the organization to align priorities and resources
• Proactively identify issues/opportunities and lead process improvement initiatives
• Conduct research, data analysis, and modeling to inform strategic decision making
• Manage the CEO's schedule and represent them in key meetings as needed
• Lead sensitive and confidential projects requiring superb judgment
• Identify and implement cutting-edge tools and technologies, including AI, to streamline processes and drive operational excellence
• Ensure a data-driven approach to decision making by deploying best-in-class analytics tools
• Champion digital transformation initiatives to enhance efficiency and customer experiences

Requirements

• 7+ years of experience, including leadership roles in high-growth environments
• Exceptional Project/Program management and execution skills
• Outstanding emotional intelligence and ability to influence and motivate teams
• Extremely strong communication and presentation abilities
• Keen strategic thinking, problem-solving, and analytical skills
• Proven ability to thrive in a fast-paced, constantly evolving environment
• Bachelor's degree; MBA or advanced degree a plus
• Tech savviness with an enthusiasm for leveraging emerging technologies like AI

Preferred Qualifications:

• Experience in healthcare technology, management consulting, investment banking, etc.
• Background in process improvement, change management, strategic planning
• Entrepreneurial mindset and passion for driving impact

Benefits

• Health, vision, and dental insurance.
• Paid Time Off.
• Annual all-expenses-paid team retreat.
• Commute stipend.
• 401k plan.
• Annual performance-based bonus.