Operations and Quality Manager

As an Operations and Quality Manager, you will play a pivotal role in overseeing and enhancing the quality standards and operational efficiency within our organization. Your responsibilities will include:

• Develop and implement a comprehensive strategy for the international quality initiative, aligning it with the company's overall objectives and goals.
• Collaborate with stakeholders across different regions to ensure buy-in and adoption of standardized quality practices.
• Establish key performance indicators (KPIs) and metrics to measure the effectiveness of quality initiatives and drive continuous improvement.
• Act as the primary point of contact for addressing and resolving complex operational challenges, such as supply chain disruptions, production bottlenecks, and quality issues.
• Employ root cause analysis and other problem-solving methodologies to identify underlying issues and implement corrective actions.
• Coordinate with relevant departments and external partners to mitigate risks and minimize the impact on operations.
• Lead or participate in cross-functional teams tasked with identifying inefficiencies and optimizing processes across the organization.
• Conduct process audits and evaluations to identify areas for improvement and implement best practices to streamline operations.
• Drive a culture of continuous improvement by promoting innovation and knowledge sharing among team members.
• Recruit, train, and mentor a diverse team of professionals with expertise in quality management, operations, and related fields.
• Delegate tasks and responsibilities effectively, ensuring alignment with departmental and organizational objectives.
• Foster a collaborative work environment where team members feel empowered to contribute ideas and solutions to improve quality and operational performance.
• Develop and maintain quality assurance procedures and standards in compliance with regulatory requirements and industry best practices.
• Conduct regular audits and inspections to assess adherence to quality standards and identify opportunities for improvement.
• Interface with regulatory agencies and external auditors as necessary to ensure compliance with relevant regulations and standards.

Requirements

• Bachelor's degree in Business Administration, Operations Management, Quality Management, or a related field. Advanced degree preferred.
• Proven experience in quality management, operations management, or a related field, 5+ years of relevant experience.
• Strong understanding of quality management principles, methodologies, and best practices.
• Exceptional problem-solving abilities and a track record of successfully managing complex operational challenges.
• Demonstrated leadership skills, with the ability to effectively manage and motivate cross-functional teams.
• Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels of the organization.
• Certification in quality management (e.g., Six Sigma, Lean Six Sigma) is a plus.

Benefits

All benefits start on first day of employment!

• 75% employer-paid medical for employee. Family coverage also included. 
• 100% employer paid dental, and vision for employee and dependents
• 100% employer paid long-term, short-term disability, and life insurance policy
• 401k Match, if you’re contributing 5% we match 4%. 100% vested immediately.
• 10 paid holidays
• Starting at 15 days paid PTO (inclusive of sick and vacation time) annually
• Employee Assistance Program (EAP)
• Flexible Spending Account (FSA)