Benefits Administrator

Caring for Others — part of Caring for Family of Companies — is seeking a dynamic, talented, and experienced Benefits Administrator dedicated to unparalleled professionalism and process adherence, excellent multi tasking skills, efficiency, and stellar customer service.

Who You Are:

At Caring for Family of Companies, we pride ourselves on cultivating a team of compassionate, driven Staff members who embody our mission of providing the highest caliber of care to Clients across our numerous regions. We seek out people who are:

Driven by an inner sense of purpose to impact others

Driven by a collaborative, whatever-it-takes, get-it-done, proactive mindset

Who We Are:

In 2007, Caring for Family of Companies began its journey to provide exceptional in-home care to aging adults and those with disabilities. To achieve this goal, we rely on our highly dedicated and skilled Staff members, who keep us operating across locations. As a family-owned and family-focused company, we are dedicated to creating a supportive work environment and valuable careers for both our Administrative Teams and Caregivers.

We’re proud of our tight-knit team that furthers our mission to make a difference in the lives of those we serve. Learn more about how we’re raising the bar in new ways at: https://www.youtube.com/watch?v=9RuitZ9CoKk.

Job Summary:

We are seeking a skilled Benefits Administrator to join our team. As a Benefits Administrator, you will be responsible for managing and administering employee benefits programs. Your role will involve ensuring compliance with relevant laws and regulations, providing support to employees regarding benefit inquiries, and maintaining accurate employee records.

Requirements

Benefits Administration:

• Benefits administrator and day-to-day point of contact for comprehensive staff benefits.
• Provide clear, concise, and effective communication with internal and external stakeholders for all benefits offered by Caring for Family of Companies.
• Administrator annual employee benefits open enrollment including employee communication materials, employee self-service portal and records.
• Performs regular audits, including 401k, to ensure proper payroll deductions, compliant benefits programs, and benefit data integrity.
• Maintains/oversees compliance with company policies and state and federal regulations such as HIPAA, FMLA, COBRA, and ERISA, including timely and accurate required reporting.
• Partner with field management to process unemployment benefits claims, appeals, and hearings.
• Facilitate the benefits enrollment process, providing guidance to employees in making informed decisions about complex benefits options.
• Assist in managing vendor/TPA relationships to ensure contractual requirements are met and service offerings are utilized to their full extent.
• Perform regular benefits invoice reconciliations to ensure accuracy in monthly carrier billings.
• Develop, maintain, and deliver benefit communications including employee onboarding, open enrollment, intranet sites, and other initiatives.
• Partner with field management to process unemployment benefits claims, appeals, and hearings.

Leave Administration:

• Serve as point-of-contact for employee leave communication, intake, eligibility verification, coordination, and record keeping for Federal and State leave laws.
• Maintain effective communication with employees on leave to facilitate a smooth and timely return to work; advise managers and employees on the interaction of leave laws with paid time off, and disability benefits.
• Provide accurate and compliant leave tracking and processing. In conjunction with the HR, Payroll, and Operation teams, identify opportunities for enhancing the employee experience and streamlining administrative processes.
• Oversee ADA requests for accommodations and coordinate interactive processes.

Knowledge, Skills, and Abilities

• Individuals must possess these knowledge, skills, and abilities or be able to explain and demonstrate that the individual can perform the duties and responsibilities of the job, with or without reasonable accommodation, using some other combination of skills and abilities. The individual is expected to follow company work rules and policies.
• Knowledge of and familiarity with Human Resource functions and professional practices.
• Knowledge of and familiarity with employee benefits administration, employee retention and wellness.
• Ability to interpret Federal/State employment and labor laws and apply them to Caring for Others HR functions.
• Ability to initiate and effectively manage multiple projects, apply critical thinking skills, and prioritize workload to meet varying deadlines.
• Ability to work both independently and collaboratively with minimal supervision within a high performing team environment.
• Ability to communicate in a diverse workplace using clear and effective verbal and written skills.
• Ability to maintain confidentiality of information and documents while ensuring correct procedures are followed.
• Proficiency in technology, including MS Software applications (Outlook, Word, Excel) and database programs: ability to learn new software applications on an ongoing basis to improve workflow and efficiency.
• Skills in researching, analyzing, and applying HR processes, programs, systems, and information and making recommendations for improvement.
• Skills in coordinating activities with other internal departments and external agencies.

Minimum Requirements:

Minimum of 4 years experience of the following:

• Group medical benefit administration and compliance requirements
• State and Federal leave laws
• 401K administration or defined benefit plan administration
• Workers compensation claims management
• Command of how to navigate and interpret benefit plan documents

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance