Business Development Executive

PURPOSE

Bring your expertise to a highly collaborative, creative, and innovative team with a leading managed IT and cybersecurity technology product suite. We are seeking an accomplished and ambitious business development executive (BDE) to join our team to help drive new client acquisition and our broader go-to-market strategy. 

You will work closely across stakeholders to expand our client development and sales function in our growing Ohio and other US markets, with a focus on lead generation, appointment setting, and presenting to new client opportunities the AtNetPlus solutions, services, and pricing to meet their needs.   

This position will report to the Chief Revenue Officer, with engagement across the organization. 

This is an exceptional opportunity for a driven, detail-oriented top performer to become directly engaged with a continuously growing, award-winning IT Managed Service Provider.  

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Meet or exceed deployed sales goals set for monthly, quarterly, and annually with no commission cap 

• Develop a deep understanding of AtNetPlus’ service offerings, strengths, and differentiators and leverage this knowledge to create opportunities in our target market 

• Develop a partner network for referrals such as Chambers, Associations, Vendors 
   

MEASUREMENTS OF ACCOUNTABILITY (Expectations)

The Business Development Executive will have a significant impact across the organization. 

• For Prospective Clients – Solving their business issues, setting the correct expectations, and providing the correct recommendations 

• For PMs (Project Managers) – Assuring scoped projects are accurate before presenting to prospective clients in order to establish accurate timelines and expectations enabling a smooth implementation 

• For Delivery – Set realistic expectations with the client around current SLAs and completion of the new client onboarding presentation with new client staff ensuring their understanding of who we are, what we do, and how they engage us / create support tickets, etc.

• For Finance – Detailed and accurate contracts help ensure invoicing is accurate and timely. 

DUTIES AND RESPONSIBILITIES

Outcome Management/Responsibilities 

• As a Business Development Executive, you will report to the Chief Revenue Officer, working directly to meet AtNetPlus business development growth goals; 

• You will research prospects and identify targets for AtNetPlus Solutions and Services, forging relationships with key individuals at all levels of the organization; 

• You will prepare sales proposals that speak in appropriate manners to all key influencers and decision-makers within the organization, enabling you to close business on behalf of AtNetPlus; 

• You will work to establish a sales pipeline, reporting weekly on agreed performance objectives and key performance indicators, i.e., sales meetings and calls, pipeline creation, win-loss ratio, etc. 

• Sell AtNetPlus solutions to new prospects, acquire new business logos through a mix of in-person and Teams meetings; 

• Maintain industry relationships through partnerships (Consulting Firms, Business Groups) or other networking venues; 

• Create proposals, negotiate, and close contracts; 

• Effectively leverage internal AtNetPlus supporting resources in the sales process with the spirit of collaboration, teamwork and cooperation; 

• Work closely with implementation and support teams to ensure client satisfaction; 

• Create and maintain a sales funnel, including weekly forecasting reports. 

General 

• Develop and maintain relationships with clients that further enhance AtNetPlus’ positive reputation through exceptional customer experiences. 

• Develop and maintain relationships with internal teams 

Professional Development 

Participate in ongoing training and acquire/maintain any required certifications. 

• Participate in industry events/peer groups as approved. 

• Participate in company-sponsored job-related activities. Metrics 

Metrics

• Contribute to the overall growth of Cybersecurity, Managed IT services, and other AtNetPlus offerings 
• Work to conduct 5 prospect calls or meetings per week 
• Create and maintain pipeline KPI’s 
• Maintain an average closing rate of 10k in MRR (monthly recurring revenue) agreements  

Work Conditions  

• Remote work. 
• Some travel may be required to AtNetPlus offices. 
• Travel will be required for onsite new client introduction meetings, network assessments, proposal presentations  

Requirements

COMPETENCIES

To perform the job successfully, an individual should demonstrate the following competencies:  

• Business Ethics - Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; uphold organizational values. 

• Communications - Express thoughts clearly in written form; articulate verbal thoughts understandably; demonstrate active listening skills; comprehend information heard; use appropriate communication methods; keep others informed. 

• Conflict Resolution - Maintain calm under pressure; encourage respectful dialogue; confront difficult situations without bias; act within realistic timeframe for resolution; resolve conflicts through fair negotiation. 

• Consistency - Follow through as promised; confirm people know each other's expectations; arrive at and complete meetings on time; meet with direct reports in-person or by phone regularly; change decisions rarely. 

• Managing Multiple Priorities - Manage multiple commitments and/or projects; plan and utilize time efficiently; respond to changing prospect or customer needs; resolve conflicts to deliver on schedule; complete work in order of customer priorities. 

• Problem Solving - Identify problems in a timely manner; gather and analyze information skillfully; develop alternative solutions; resolve problems in early stages; work well in group problem solving situations. 

• Collaboration - Contribute to a positive team effort; balance team and individual responsibilities; listen attentively and openly to others' views; give and sincerely accept feedback; help the team stay focused on key objectives; resolve team conflict before it escalates; place the team's success above own interests. 

SKILLS AND QUALIFICATIONS

It is impossible to list all the skills and qualifications that an individual will need to perform efficiently in this position, but we have listed general skills and qualifications that individuals should have or strive to achieve to be qualified for this position.  

Education 

• An associate or bachelor’s degree in business or a related field is preferred 

Technical Skills 

• 5+ years of experience in Microsoft/Office 365 preferred 

• General knowledge of servers (on-prem and cloud), networking, and cybersecurity is preferred 

Licenses & Registrations 

• Valid driver’s license 

• Reliable, insured vehicle 

Other Skills & Abilities 

• Exceptional written, verbal, and presentation skills; 

• Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills; 

• Requires account management experience, strong Microsoft Office skills, and strong group presentation skills; 

• The candidate has or will build a network of Executive contacts and/or partnerships in the Nonprofit, healthcare, manufacturing, and municipality sectors  

Experience 

• Experience working in an MSP (Managed Service Provider) environment is highly preferred 

• Or other industry Sales Advisory; Consulting experience required 

Salary

• Base salary is based on experience and proven sales track record. No cap on commission earnings.

AtNetPlus Core Values  

• Collaborative 

• Effective Communicators 

• Respectful 

• Driven 

• Supportive 

Benefits

+ Flexible Work-From-Home Schedules

+ Competitive Wages

- Base salary is based on experience and proven sales track record. No cap on commission earnings.

+ Tight-knit Team Environment

+ 15 Days of PTO to Start & 9 Holidays per year

+ Career Pathing and Growth Opportunities

+ Training/Certification Reimbursement

+ End-of-Year Discretionary Bonus

+ Cell Phone Allowance

+ Full Suite of Insurance Coverages (Medical, Vision, Dental, LTD, Life)

+ Company pays approx. 70% of primary medical insurance, and contributes to HSA

+ Short Term Disability (Company Paid) & Long Term Disability

+ Basic Life Insurance (Company Paid) and Voluntary Life

+ 401k Pension Plan with up to 4% Match and Immediate Vesting