Scheduling Assistant

Plumber Brothers is seeking a detail-oriented and proactive Scheduling Assistant to join our dynamic team. As a Scheduling Assistant, you will play a crucial role in ensuring the efficiency and productivity of our operations. This position is ideal for someone who is organized, enjoys working in a fast-paced environment, and has a knack for multitasking.

Responsibilities

• Coordinate and manage the daily schedules of plumbing technicians.
• Communicate with customers to confirm appointments and respond to inquiries.
• Utilize scheduling software to efficiently allocate resources and manage appointments.
• Monitor and address any scheduling conflicts or changes in real-time.
• Assist in maintaining accurate records of appointments and customer interactions.
• Provide administrative support to the management team as needed.
• Collaborate with other departments to ensure smooth operations and service delivery.

Requirements

• High school diploma or equivalent; additional education in business administration is a plus.
• Proven experience in a scheduling or administrative role is preferred.
• Strong organizational and multitasking skills to handle various tasks efficiently.
• Excellent verbal and written communication skills for effective customer interaction.
• Proficiency in using scheduling software and Microsoft Office Suite.
• Ability to work independently as well as collaboratively within a team.
• Strong problem-solving skills and attention to detail.