Customer Service Representative
P.E.A.C.H. Teams
Concord, north carolina
Job Details
Full-time
Full Job Description
Requirements
Requirements:
- Must be able to have flexible availability including weekends and some nights.
- Must have strong communication skills, including a pleasant phone demeanor.
- Must have practical experience in customer service.
- Must be able to work with technicians to ensure the highest level of customer satisfaction and technical correctness of the completed job.
- Must be able to utilize phone, cell phone, text, email and internet at a high level of expertise.
- Must be motivated to work independently and multi-task.
- Efficient with Service Titian platform .
Benefits
Benefits:
- $18-$25 hourly rate
- Medical Insurance
- Vision / Dental insurance options
- Life & Disability Insurance
- Overtime Available
- Paid training time
- Paid holidays and vacations (PTO starts after 90 days and grows from there)
- Paid Wellness Days