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Administrative Assistant, Part-time

Whip Around

Charlotte, north carolina


Job Details

Part-time


Full Job Description

Preferred location: Charlotte, NC

As an Administrative Assistant you’ll provide support to Whip Around’s customers and employees through a variety of pathways. This role will work directly with the Implementation team, Customer Success Managers, and the Whip Around management team.

Key Responsibilities

  • Assist in setting up new client accounts in the Whip Around software platform
  • Coordinate with teams to integrate new accounts with partner companies
  • Help create and customize inspection forms and preventative maintenance programs per client needs
  • Coordinate initial kick-off calls and training sessions for customers
  • Handle client calls to resolve non-payment issues.
  • Process incoming checks and record accurately
  • Follow up with clients to ensure product adoption

Requirements

  • Required: 
    • Excel skills at an Intermediate level or higher
    • strong ability to quickly learn and proficiently utilize various software applications
  • Customer service mindset, with the goal of consistently providing a “Wow!” experience to our customers
  • Ability to effectively communicate, both verbally and in writing, with clients and colleagues
  • Detail oriented personality, with the ability to complete tasks quickly and accurately, especially when handling documents, scheduling, and data entry
  • Self-motivated employee with strong time management skills

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