Trading Software Support Specialist

Chimera Securities is a proprietary trading firm with 100+ traders and an advanced, in-house developed stock trading system called Blink. As a Trading Software Support Specialist at Chimera, you will be responsible for learning the ins and outs of Blink in order to provide effective front-end support to the Firm’s traders. The ideal candidate has experience, either as a trader or in a support role, with advanced equities trading software (such as Lightspeed, Das, Sterling, etc.).

We are looking for a self-starter who is eager to progress, has sound technical knowledge, and exceptional communication skills. 

Please note this position will NOT segue into a trading role.

Responsibilities:

• First- and second-level Blink software support for the Firm’s traders and staff
• Software orientation for new traders (e.g. creating market scanners, reviewing order commands, optimizing charts, etc.)
• EMBY administration (media recording, editing, posting, etc.)
• Basic desktop PC support and troubleshooting

This position requires its responsibilities to be carried out with minimal supervision. A successful Specialist will be able to prioritize multiple support issues while remaining calm under pressure.  Occasional off-hours support for project-based work may be required.

Requirements

Requirements:

• Bachelor’s degree
• General understanding of equities trading/equities markets
• Knowledge of trading lingo and mechanics
• Strong interpersonal communication skills
• Ability to balance competing priorities under pressure
• Willingness and desire to advance technical skills
• Team success-oriented attitude and positive demeanor
• Self-starter with logical problem solving and critical thinking abilities

Preferred/Optional Skillset

• Prior experience as a trader or in a trading support role strongly preferred
• In-depth knowledge of advanced trading software functionality
• Proprietary/Retail brokerage operations experience
• Windows Server / Linux System Administration
• OpenVPN, SonicWall GVC or Fortinet firewalls
• Cisco switch administration
• Scripting and automation (preferably with Python and/or PowerShell)