Pre-Sales Engineer - USA

Reporting to the CPTO, you will be involved in a wide variety of projects aiming to explain and position the functionality and benefits of our products to our customers and partners.

The Pre-Sales Consultant will be responsible for leading in-depth product and platform discussions to develop a deep understanding of our clients' needs and leading the development of product and technical solutions. You will work closely with the product team ensuring a constant feedback loop between how our products work today, new feature releases and mapping those to client requirements.

Responsibilities:

• Developing a deep understanding of our customers’ needs, their industry, business goals and the way they function internally.
• Participating in all stages of the sales lifecycle which will include pitches, demonstrations and technical workshops to retailers
• Maintaining a constant feedback loop and collaboration around this topic with Product Owners
• Working with each product team to ensure feature demos and product collateral support your needs
• Combining your deep functional and technical understanding of our products, as well as an understanding of the benefits they bring, and by combining this with knowledge of our customers, you must be able to:

• Carefully choose which aspects or benefits of our product to highlight/downplay to each potential customers, ensuring they will resonate, and the customer is not overwhelmed with complexity
• Proposing (in consultation with the Product team) creative uses, adaptations, and customisations of our products to better meet individual customer needs (with a view towards reusability for future customers as well, as much as possible)
• Proposing (in consultation with the Product team) a sequenced approach to rollout/launching with a customer, to reduce time to go-live as much as possible
• Working closely with senior stakeholders defining the business value proposition, target audience and competitive landscape
• Ensuring communications explain clearly what the business does and drives the right level of understanding and performance through sales collateral.

Requirements

• Experience working for a SaaS (Software as a Service) company is essential and having served the insurance industry would be highly desirable
• Ability to demonstrate deep functional and technical understanding of an existing SaaS platform operating in the treasury, claims management, business card or high-value payments markets
• Experience presenting (virtually and in-person) directly to key decision makers
• Experience working closely with sales teams and participating in all aspects of the sales cycle
• Excellent verbal and written communication skills, with the ability to influence stakeholders and key decision makers
• Ability to work cross-functionally with product, senior leadership and our success and solutions teams
• Attention to detail for external collateral, particularly decks and packs for partners
• Experience of attending networking events, expos and trade shows
• Experience of presenting to large audiences and being an ambassador for their business and products

Benefits

• Hybrid working arrangements – minimum 2 days in the office, Tuesday - Thursday 
• Contributory pension scheme  
• 2 days of volunteering leave per year  
• Sabbatical after 5 years’ service  
• Ongoing Learning and Development to support you reach your career goals  

We are Vitesse – the payment provider of choice for the insurance and treasury industry.  

Formed in 2014 by a team of proven FinTech entrepreneurs, we are an FCA regulated payments business that is driven to be the payment partner of choice for the insurance market, by providing global payment services and treasury optimisation.  Operating one of the largest domestic banking and payment settlement networks in the world, we give our customers direct access to more than 170 countries and territories, covering over 110 currencies. Through a single integration, insurers can use this network to pay claims in as fast as 45 seconds, delivering a better customer experience to their claimants.  Our market-leading treasury optimisation service brings complete control and transparency to insurers and allows them to have their money in the right place, at the right time, to make that all important payment - fast, and when their customers need it most.   

With now over 160 employees across Europe and our London headquarters, $26m series B funding in 2022 in the bag and approaching £8bn in processed transactions, we are only just getting started.     

We are collaborative, customer centric and work with integrity, whilst partnering with some of the biggest insurance leaders including Lloyd’s of London and Many Pets. We take huge pride in our company culture, ensuring that everyone has a part to play, an opportunity to be heard, be involved, and the ability to make a real difference.   

As we continue to scale up, we want like-minded humans to join us on this exciting journey.  Are you ready?  

Vitesse at our best – our values 

The Vitesse values are a true reflection of what it takes to thrive in our business, so it’s important to us that any employee who joins our business is aligned with these 3 attributes 

Confident Humility 

We don’t do ego and we know that unless we all win, none of us win. We admit when we’re wrong, ask for help and always think about the wider business before ourselves.

Driven to Succeed 

We see the opportunity ahead of us and we won’t stop until we fulfil the potential we know we have. We hold ourselves to high standards and deliver high quality outcomes for Vitesse and our customers.  

Tenacious Responsibility 

We take ownership for our actions and decisions, and face into the challenges that come our way. We are committed to seeing things through to completion, even in the face of adversity. 

We are an Equal Opportunity Employer  We are committed to creating an inclusive environment that enables everyone to perform at their best, where we recognise the rights of all individuals to mutual respect and where there is an unbiased acceptance of others. Our policies and practices aim to promote an environment that is free from all forms of Unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly and with dignity and respect.