Operations Coordinator

Who we are

BMF is a global integrated creative marketing agency known for humanizing brands in unexpected, inspiring, and impactful ways. Now celebrating 20 years in business, the award-winning boutique agency is helmed by partners Brian Feit, Bruce Starr, and Ed Starr, and is supported by an experienced global team of both long-standing BMFers, and recent executive-level hires. 

BMF’s international network of cross-disciplinary creative marketers build extraordinary brand experiences around the world, and across channels. The agile team provides a fully integrated service offering, from strategy and creative to experiential, digital, talent, and public relations. Elevating brands who seek a relevant role in cultural conversations important to their audiences, BMF has a global client roster that includes Marriott, Visa, Disney, Estée Lauder, Crystal, Lamborghini, Gucci, Lilly Pulitzer, and Japan Airlines.

BMF has been recognized for its legacy of boundary-pushing work, and as an innovative marketing industry force. Among its many accolades, BMF was most recently honored by Ad Age as a 2023 Small Agency Award winner in the “Campaign Of The Year” category for its work with CBS.  

BMF is an LGBT-owned business certified by the NGLCC (nglcc.org) with diversity and inclusion as part of the agency’s core DNA. 

Our growing and dynamic agency is now looking for an Operations Coordinator to join our Operations team.

Does this sound like you?

At BMF, the Operations Coordinator's main role is to help ensure all projects are completed on time and meet or exceed expectations. You will collaborate with the Resource Manager and Head of Operations to maintain a smooth workflow, bringing confidence, resourcefulness, and multitasking skills to the team.

What a day in the life will look like:

Throughout the day you will be responsible for:

Operations and Infrastructure Support

• Support the Operations Manager and Head of Operations in team training and upskilling initiatives
• Become a super-user and internal champion of BMF systems, including Workbook 
• Coordinate with external partners/consultants (insurance, legal, IT, etc).
• Support the planning of staff wellness and development activities and trainings, as well as managing and maintaining the budget 
  

Administrative Support:

• Develop and implement tracking systems and documentation to monitor and optimize internal processes and workflows.
• Reviewing our Project Management System (Workbook) to ensure it is up to date; work with the staff to ensure its maintenance.
• Updating and maintaining the company's main resource hubs as needed.
• Collaborate with the IT team to ensure the smooth operation of the organization's technological infrastructure and systems.
• Maintain inventory of all BMF hardware and software
• Draft freelance contracts to establish clear terms and expectations, ensure freelancers receive appropriate on-boarding and systems support
• Collaborate with the finance and accounting departments to ensure timely and accurate payments to freelancers.

• Supporting the Recruiting Manager with the internship program, including:
• Drafting offer letters
• Supporting with onboarding 
• Drafting Job Descriptions and posting them on our designated platforms (LinkedIn, Handshake, School Portals, etc.) 
• Coordinating the onboarding / recruitment process for interns.
• Providing guidance and support to interns throughout their tenure

Requirements

What you need to succeed at BMF:

• 1-2 years of experience in an administration or project coordination role or internship
• Highly organized and deadline-oriented.
• Strong written, oral, and interpersonal communication skills.
• Skilled at balancing and prioritizing multiple projects at one time.
• Being adept at changing priorities and working independently on multiple projects simultaneously.
• Exceptional Excel skills.

Benefits

What we bring to the table:

We want you to be part of a dynamic and creative team. We are vanguards in creative strategy and experts in leveraging emerging trends in popular culture, the arts, fashion and technology. We connect brands with media, influencers, artists and consumers to create today's leading experiential activations in the market. And we’ve got the cred too: we were featured in Event Marketer's IT List of Top 100 Event Agencies for the past four years. 

We offer:

• A fast-paced, creative and collaborative environment with supportive leadership.
• A culture that values ideas and innovation from everyone at every level.
• Ongoing professional development and training; we will empower you to take charge of your career path.
• Strong benefits including health and dental and unlimited time off.