Onboarding Program Manager

We are Rokt, a hyper-growth ecommerce leader. We enable companies to unlock value by making each transaction relevant at the moment that matters most, when customers are buying. Together, Rokt's AI-based relevance Platform and scaled ecommerce network powers billions of transactions. In December 2022, Rokt’s valuation increased to $2.4 billion USD, allowing us to expand rapidly across 15 countries.

At Rokt, we practice transparency in career paths and compensation. At Rokt, we believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt’stars constantly strive to raise the bar, pushing the envelope of what is possible.

We are looking for a Onboarding Program Manager

Compensation: $115,000 - $153,000 salary, employee equity plan grant & world class benefits.

As Rokt’s Onboarding Program Manager, you’ll play a pivotal role in coordinating and managing the new hire onboarding experience. Rokt’s blended onboarding program includes live, self-paced, and peer-to-peer learning designed to provide both company-specific and job-specific context and support. You will collaborate across teams and functions to create a seamless, end-to-end onboarding journey that engages, educates and empowers new Rokt’stars.

About the role:

• Design, manage, and execute a comprehensive global onboarding program tailored to different roles and departments across Rokt's international offices
• Coordinate, schedule, and facilitate new hire orientation events, including first day, first week, first month, and first quarter milestones.
• Collaborate with cross-functional teams and partners to optimize pre-onboarding processes and track learning throughout the onboarding journey.
• Develop and maintain onboarding materials, training documentation, and knowledge bases, ensuring accessibility and relevance.
• Create and maintain multimedia training resources in partnership with teams across Rokt to support self-guided learning.
• Regularly iterate on the onboarding program based on feedback and performance metrics.
• Liaise with internal teams to create corporate accounts and ensure new employees have necessary access and equipment.
• Assist with the onboarding of employees transitioning to new roles within the company.
• Ensure onboarding processes comply with local labor laws across different countries.

Requirements

About you:

• 5+ years of experience in learning & development, talent development, or similar HR roles, preferably in a global tech company
• Proven program management and calendar/event management skills
• Proven track record of developing and implementing successful employee onboarding programs
• Experience with HRIS, LMS, and ATS platforms
• Strong project management and data analysis skills
• Excellent verbal and written communication skills
• Ability to work effectively in a fast-paced, cross-cultural environment
• Ability to collaborate with and align with numerous cross-functional partners
• Bachelor's degree in Business, Human Resources, Organizational Development, or related field
• Experience in the e-commerce or adtech industry
• Knowledge of adult learning principles and instructional design
• Alignment with Rokt's core values: Smart with Humility, Conquer New Frontiers, Own the Outcome, etc.

Benefits

About Rokt’stars:

As a mission-driven, hyper-growth community of curious explorers, our ambition is to unlock the full potential in ecommerce and beyond. Our bias for action means we are not afraid to quickly venture into uncharted territories, take risks or challenge the status quo; in doing so we either win or learn. We work together as one aligned team never letting egos get in the way of brilliant ideas. We value diversity, transparency and smart humble people who enjoy building a disruptive business together. We pride ourselves on being a force for good as we make the world better.

About The Benefits:

• We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves, and offering a great list of perks and benefits to go with it:
• Accelerate your career. We offer roadmaps to leadership and an annual $5000 training allowance
• Become a shareholder. Every Rokt’star gets equity in the company
• Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us!
• Access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance for your entire family!
• Dog-friendly office
• Extra leave (bonus annual leave, sabbatical leave etc.)
• Work with the greatest talent in town
• See the world! We have offices in New York, Seattle, Sydney, Tokyo and London

We believe we’re better together. We love spending time together and are in the office most days (teams are in the office 4 days per week). We also get that you need to balance your life and your commitments so you have the flexibility to manage your own hours and can spend up to a week of every quarter working from anywhere.

If this sounds like a role you’d enjoy, apply here and you’ll hear from our recruiting team.

Note: The first stage of the recruitment process for this role is to complete a 15 minute, online aptitude test which will be sent out to your application email. Successful candidates will be contacted to discuss next steps