Onboarding Program Manager in New York

We are Rokt, a hyper-growth ecommerce leader. We enable companies to unlock value by making each transaction relevant at the moment that matters most, when customers are buying. Together, Rokt's AI-based relevance Platform and scaled ecommerce network powers billions of transactions. In December 2022, Rokt’s valuation increased to $2.4 billion USD, allowing us to expand rapidly across 15 countries.

At Rokt, we practice transparency in career paths and compensation. At Rokt, we believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt’stars constantly strive to raise the bar, pushing the envelope of what is possible.

We are looking for a Onboarding Program Manager

Compensation: $115,000 - $153,000 salary, employee equity plan grant & world class benefits.

As Rokt’s Onboarding Program Manager,...

The Onboarding Manager at XOPS will be pivotal in ensuring new customers successfully integrate our solutions into their IT environments. Your role will focus on the initial deployment, widespread adoption, and comprehensive account management, ensuring our customers maximize the benefits of our platform from day one.

Responsibilities

Strategic Onboarding and Implementation

• Lead the planning and execution of tailored onboarding processes that are intricately designed to fit the complex IT infrastructures of Global 2000 companies.
• Work closely with customers to customize onboarding strategies that ensure rapid adoption and optimal integration of our platform into their existing systems.
  

Customer Adoption and Engagement

• Proactively monitor and analyze customer usage data to drive deeper engagement and utilization of the platform.
• Organize and lead training...