Office Manager/Administrative Assistant

About Basis Health

Basis Health is a global strategic insights consultancy with offices in New York City, Chicago, Los Angeles, and London. We provide in-depth research and consulting services to help our clients navigate complex business challenges. Our NYC office, located in a modern, open-plan workspace at 40th & Lexington, is fast-paced, intellectually stimulating, and focused on delivering high-quality insights to a global clientele.

Job Overview

We are seeking a highly organized and proactive Office Manager/Administrative Assistant to support the efficient operation of our NYC office. This role is vital to maintaining a well-functioning workplace and will provide essential support to our Head of Operations and broader team. The ideal candidate is detail-oriented, has strong communication skills, and can manage multiple tasks simultaneously in a fast-paced environment.

Key Responsibilities:

• Office Administration: Oversee day-to-day administrative functions, including answering phone calls, scheduling meetings, greeting visitors, and ensuring a well-maintained office environment.
• Document Management: Perform tasks such as filing, copying, typing, and scanning documents to support smooth office operations.
• Project Coordination: Assist with administrative projects by scheduling and assigning tasks, following up on deadlines, and ensuring timely completion of work.
• Travel Arrangements: Coordinate travel for senior staff, including booking flights, accommodations, transportation, and restaurant reservations.
• Equipment & Supplies Management: Ensure the office is well-stocked by managing inventory, ordering supplies, and coordinating equipment maintenance and repairs.
• Operational Support: Work closely with the Head of Operations to provide administrative support across the US business operations, including onboarding and offboarding employees, coordinating logistics for various projects, and managing general office needs.
• Communication: Serve as a point of contact for both internal and external communications, ensuring polite, prompt, and professional responses.

Work Hours & Benefits:

• Office Hours: 8:30 AM - 5:00 PM, Monday to Friday, at our NYC office.
• Growth Opportunities: This role offers opportunities for career development and growth within the company, with ongoing professional development and training available.

Requirements

Qualifications:

• Strong written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent organizational and multitasking abilities.
• Strong problem-solving skills and the ability to manage office processes.
• Experience with supply management and inventory control.
• Ability to work independently and proactively address office needs.

Preferred Qualifications:

• Prior experience in office management or administrative roles.
• Experience in managing travel arrangements and office logistics.
• Previous exposure to HR processes, particularly onboarding and offboarding.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development