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Lexus Shop Foreman

Rallye Motor Company

Glen Cove, new york


Job Details

Full-time


Full Job Description

The Rallye Motor Company, Long Island's premier luxury automotive group, is currently seeking a Shop Foreman with Rallye Lexus! The Shop foreman must ensure the quality of service work performed by fully utilizing all the resources of the service department; serve as a liaison between the service advisors and technicians, as well to serve as coordinator and technical advisor for all repeat shop repairs.

Essential Functions & Responsibilities Include:

  • Achieve high levels of customer satisfaction and repeat service customers by ensuring that customer vehicles are repaired and maintained properly “fixed right the first time.”
  • Keep up to date knowledge of Lexus products and services and maintain professional and technical expertise by training on the job, and attending training programs.
  • Maintain adequate supplies of equipment, tools, and shop supplies.
  • Operate and maintain the service department according to the safety and appearance standards established by Rallye and Lexus, and appropriate government entities.
  • Meet all requirements of Federal and State law dealing with automobile repair and consumer protection.
  • Assist with the assignment of repair orders and planning of work distribution.
  • Inspect the quality of work performed while in progress, and assist technicians with technical issues.
  • Provide technicians and service advisors with technical information and repair procedures.
  • Work to consistently improve the effectiveness and efficiency of the Service Department by conducting in-center training and through coaching of technicians.
  • Increase staff's technical knowledge by coordinating training for service technicians, including attendance at Lexus training seminars and workshops.
  • Assist Service Manager with issues involving personnel, facilities, tools, or equipment that could affect productivity, efficiency, work quality, or customer satisfaction.
  • Coordinate information, processes, and relationships with Service Manager, Service Advisors, Parts Manager, and Parts Counter Person.
  • Interact with customers to resolve vehicle problems, which have been difficult to isolate.

The ideal candidates are looking for a long-term position where they can utilize their technical skills in a state of the art facility, want to be a part of an outstanding team, and enjoy holidays off and excellent benefits! The Rallye Motor Company is committed to attracting and retaining a talented and diverse workforce that supports our culture of customer service and automotive excellence. We strive to provide the Rallye team members with a variety of career opportunities that promote personal growth & learning, work-life balance, and equality. Our superior benefits and focus on employee growth and development along with the high earning potential are just a few reasons you will want to consider joining Rallye!

Requirements

  • Clean and Valid Driver's License
  • 5+ years of Lexus automotive technician experience
  • Mechanical skills and manual dexterity.
  • Experience supervising, coaching, delegating and training technicians.
  • Working knowledge of all shop equipment
  • Good analytical, problem-solving, and documentation skills
  • Ability to read, and comprehend instructions and information
  • Must achieve 8 ASE's once hired

Benefits

  • Great benefits package including medical, dental and vision coverage for employee & family.
  • Company paid life insurance and optional additional coverage
  • Voluntary short-term and long-term disability available
  • Paid time off
  • Paid holidays!
  • 401K plan.
  • Employee Assistance Program.

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