Lexus Shop Foreman

The Rallye Motor Company, Long Island's premier luxury automotive group, is currently seeking a Shop Foreman with Rallye Lexus! The Shop foreman must ensure the quality of service work performed by fully utilizing all the resources of the service department; serve as a liaison between the service advisors and technicians, as well to serve as coordinator and technical advisor for all repeat shop repairs.

Essential Functions & Responsibilities Include:

• Achieve high levels of customer satisfaction and repeat service customers by ensuring that customer vehicles are repaired and maintained properly “fixed right the first time.”
• Keep up to date knowledge of Lexus products and services and maintain professional and technical expertise by training on the job, and attending training programs.
• Maintain adequate supplies of equipment, tools, and shop supplies.
• Operate and maintain the service department according to the safety and appearance standards established by Rallye and Lexus, and appropriate government entities.
• Meet all requirements of Federal and State law dealing with automobile repair and consumer protection.
• Assist with the assignment of repair orders and planning of work distribution.
• Inspect the quality of work performed while in progress, and assist technicians with technical issues.
• Provide technicians and service advisors with technical information and repair procedures.
• Work to consistently improve the effectiveness and efficiency of the Service Department by conducting in-center training and through coaching of technicians.
• Increase staff's technical knowledge by coordinating training for service technicians, including attendance at Lexus training seminars and workshops.
• Assist Service Manager with issues involving personnel, facilities, tools, or equipment that could affect productivity, efficiency, work quality, or customer satisfaction.
• Coordinate information, processes, and relationships with Service Manager, Service Advisors, Parts Manager, and Parts Counter Person.
• Interact with customers to resolve vehicle problems, which have been difficult to isolate.

The ideal candidates are looking for a long-term position where they can utilize their technical skills in a state of the art facility, want to be a part of an outstanding team, and enjoy holidays off and excellent benefits! The Rallye Motor Company is committed to attracting and retaining a talented and diverse workforce that supports our culture of customer service and automotive excellence. We strive to provide the Rallye team members with a variety of career opportunities that promote personal growth & learning, work-life balance, and equality. Our superior benefits and focus on employee growth and development along with the high earning potential are just a few reasons you will want to consider joining Rallye!

Requirements

• Clean and Valid Driver's License
• 5+ years of Lexus automotive technician experience
• Mechanical skills and manual dexterity.
• Experience supervising, coaching, delegating and training technicians.
• Working knowledge of all shop equipment
• Good analytical, problem-solving, and documentation skills
• Ability to read, and comprehend instructions and information
• Must achieve 8 ASE's once hired

Benefits

• Great benefits package including medical, dental and vision coverage for employee & family.
• Company paid life insurance and optional additional coverage
• Voluntary short-term and long-term disability available
• Paid time off
• Paid holidays!
• 401K plan.
• Employee Assistance Program.