Housing Program Analyst

Job Summary:

The Program Analyst performs a variety of administrative and quality assurance tasks. Duties include providing administrative support to the VP of Justice Initiatives and SHERO team and overseeing the program’s data collection and reporting.

Responsibilities:

• Writes and distributes emails, correspondence memos, letters, forms, etc.

• Plans, organizes and schedules program meetings.

• Takes detailed meeting notes and files accordingly.

• Prepares and distributes regularly scheduled internal and external reports.

• Organizes and maintains program’s online case management, data collection, and case filing systems.

• Trains and onboards all new staff and partners on all data systems.

• Follows up with and tracks all partners data collection activities, communicating with supervisors

when items are overdue or missing.

• Assists in writing up and organizing SHERO policies and procedures.

• Completes all program/office supply orders.

• Coordinates with outside systems (IT, telephone, Internet and other providers) to ensure prompt

resolution of issues and continuous quality service.

• Maintains confidentiality of all program information.

Requirements

Qualifications:

• Proven experience in assisting in both administrative/office tasks and in data collection.

• Extensive knowledge of office management systems and procedures.

• Working knowledge of office equipment (printers, computers, telephone systems).

• Proficiency in MS Office (MS Excel and MS PowerPoint); experience with one or all of the following

highly desired: Dropbox, Salesforce, Form Assembly, Foothold AWARDS.

• Excellent written and verbal communication skills.

• Good time management skills, strong organizational skills, and the ability to prioritize work.

• Attention to detail and problem solving skills.

• Good interpersonal skills and ability to work on a team.

Education and Professional Experience:

• Bachelor’s Degree

• 3 years demonstrated experience in an administrative position in nonprofit setting

Our organization is committed to a diverse workforce that represents the community we serve. Women,

BIPOC, people who are Bilingual in English and Spanish, and people with lived experience are strongly

encouraged to apply.

Benefits

Salary: $58,000

• Medical, Dental, Vision, Commuter Benefits
• Supplemental Insurance at your discretion
• Access to discounted entertainment benefits