Front Desk Representative

JOB TITLE (#1572): Front Desk Representative - Brooklyn, NY

Impact Recruiting Solutions is currently seeking a Front Desk Representative to fill an opening with a well-established medical facility located in Brooklyn, New York.

Responsibilities of the Front Desk Representative:

• Welcome and greet patients, visitors, and vendors in a professional and friendly manner
• Answer incoming phone calls and provide assistance or direct to the appropriate staff member
• Schedule appointments and manage the appointment calendar
• Collect patient information and verify insurance eligibility
• Handle patient registration and check-in procedures
• Ensure patient confidentiality and privacy at all times
• Process payments and maintain accurate records
• Coordinate with medical staff to ensure smooth patient flow
• Manage and maintain the front desk area, ensuring it is clean and organized
• Assist with other administrative tasks as needed

Requirements

• High school diploma or equivalent
• Previous experience in a front desk or customer service role, preferably in a healthcare setting
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Proficient computer skills and experience with electronic medical record systems
• Ability to handle sensitive and confidential information with professionalism and discretion
• Customer-focused and detail-oriented mindset

Benefits

• The salary for this position is $18 / hr