Dental Front Desk/Scheduling Coordinator

Job Summary
As our Dental Front Desk/Scheduling Coordinator, you will be the first point of contact for patients and visitors, providing exceptional customer service and administrative support in a healthcare or dental setting.

Duties
- Greet patients and visitors in a professional and friendly manner
- Answer phone calls, schedule appointments, and manage patient inquiries
- Verify insurance information and collect co-payments
- Maintain patient records accurately and confidentially using electronic health record - Dentrix
- Coordinate patient flow and assist with check-in and check-out procedures
- Handle billing inquiries and process payments
- Collaborate with healthcare providers or dental staff to ensure efficient operations

DAYS/HOURS:

Monday: 9:30 - 6 (usually one hour lunch team meeting, over the lunch)

Tues and Thurs 11:30 - 8 (1/2 hour lunch)

Weds - Closed (in future may add Wednesday)

Friday/Saturday: 3 Friday's and 1 Saturday per month 8:30 - 2 (usually its the last week of the month where they won't work on Friday but will do the Saturday).

SALARY: $22 - 25 per hour.

BONUS PLAN: there is a team bonus, usually varies between $300-600 per month depending on making collections quotas.

BENEFITS: Sick days, up to 3 week vacation over time, medical is offered if needed, Dental treatment is given through the office.

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Requirements

Qualifications
- Experience as a Dental Front Desk is required.
- Proficiency in using Dentrix
- Knowledge of dental terminology/procedures is needed
- Strong communication skills with the ability to interact professionally with patients, and staff

Benefits

• Continuing education credits
• Dental insurance
• Health insurance
• Paid time off
• Bonuses
• up to 3 weeks vacation acheived over time