Account Manager

About Impact

Impact is the digital destination for the next generation of changemakers. Our mission is to inspire and empower through accessible information, stories, and resources. Our audience of millions of young people care deeply – they believe in righting the wrongs from their past generations by initiating self-learning, taking action for social causes, supporting historically marginalized communities, and shifting our culture for the better.

As one of the highest engaged platforms on IG (compared to traditional media platforms like NYtimes, WashingtonPost, NowThis, etc), Impact Digital’s two main platforms, Impact & Environment, reach over 30M+ people each month. Our brand partners include value-driven companies like Hinge, Beyond Meat, and KEEN, as well as non-profit organizations like Planned Parenthood, Climate Power, and the Human Rights Campaign. 

Our Impact

The Impact team has fundraised $1.7M+ for social causes and organizations like the ACLU, Planned Parenthood, Ukrainian Refugees, and COVID-19 relief. With many of our content pieces, we aim to provide our readers with action items, directing hundreds of thousands of petition signatures to important causes such as Act for Antonio, Abortion Access, Justice for George Floyd, and many more.

Awards & Nominations: Shorty Impact Awards Winner, Shorty Impact Awards Audience Honor, Anthem Awards Winner, Forbes30U30, Webby Awards Nominee, Webby Awards Honoree

Job Description

Impact is looking for our first Account Manager. We’re searching for a driven, entrepreneurial sales leader who is passionate about social justice, media, value-driven businesses, and content-driven partnerships. 

You will…

• Lead process and strategy planning for larger flights and recurring business partnerships to determine (1) appropriate posting cadence and (2) key strategies to deploy during the course of a partnership
• Apply product and industry knowledge in real time to suggest appropriate pivots to further accomplish identified strategic goals for partnerships
• Manage numerous client/agency relationships at the same time

• Own post-sale process: supporting IO and other documentation logistics, booking in CRM system, establishing KPIs and other benchmarks for success and facilitating kick-offs, creating wrap decks, 
• Manage and mentor team members in AM department
• Serve as the client’s primary point of contact for live campaigns while providing reporting, monitoring program performance and delivery
• Lead performance-based and insightful client presentations (i.e. kick-off meetings, mid-campaign reports, and wrap reporting decks)
• Partner with Editorial, Design, Sales and other internal teams to successfully launch and manage programs and campaigns
• Work with Client Partnerships team to ideate marketing and comms campaigns as well as create upsell opportunities 
• Create account management processes as need arises 

Salary Range: $75K - $90K.

*This range is a bit wider than typical, as we're open to welcoming a less experienced candidate who has the ability to grow tremendously. 

Requirements

Don't worry if you don't fulfill all these bullet points - we're mainly looking for growth-oriented and driven people to join our team! If you have the basics down, please apply. 

The ideal candidate will have the following in their background…

• 2-5+ years of experience in account management, sales, media sales, or advertising
• Experience working in digital sales and account management
• Experience at a leading publisher, social media platform, agency, or digital player
• A knowledge of social platforms like Instagram, TikTok, Snap and the latest social ad products

The ideal candidate will have the following work style… 

• Loves staying organized  
• Extremely goals oriented 
• An entrepreneurial spirit
• The ability to work in a fast-moving company and industry

We're a great fit if…

• You're a self starter who has grand ideas and is energized by executing them, too

• You're looking to make and leave a tremendous impact on our business & the world (as the first person in this department, you will have incredible opportunities and autonomy to create your own success)
• You respect people from all backgrounds, understand that cultural differences exist, and are excited to learn more
• You deeply care about our mission of social justice and supporting marginalized communities
• You want to join a fun and fast paced work environment with intelligent and caring people 
• A passion for social advertising and new media
• You're passionate about growing as a leader in this industry developing your skills

• You love receiving and giving constructive and thoughtful feedback with a focus on growth

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Paid Time Off (Vacation, Sick & Public Holidays)

Why work at Impact Digital Group?

• We’re incredibly committed to diversity - As a platform that cares about advancing social progress we understand that it’s vital to center those who have these lived experiences. Our team is predominantly POC, Women + Nonbinary, and LGBTQIA, shattering the norms for media companies across the board.
• We care deeply, but still have fun - We choose to operate and act with optimism and joy. We remain hopeful and treat each other with care and kindness. It’s the only way we can sustain the work we do.
• We’re committed to growing personally - Our work is based on the premise that people, systems, and ideas can grow. Within our team, we all aim to grow, whether that be our skills, perspectives, mindsets, or relationships.

Note

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don’t necessarily meet every single point on the job description, please apply!