Account Coordinator
CDN Associates Inc.
WHITESBORO, new york
Job Details
Full-time
Full Job Description
We are searching for an Account Coordinator who will work closely with existing and prospective clients to discuss their needs and match them with the products that will optimize customer satisfaction. Account Coordinator also generate sales leads, handle client complaints, demonstrate products, and support Account Executives. To succeed in this role, you must be proactive, positive and passionate about the company offerings and how they create value for clients.
Account Coordinator Responsibilities:
- Communicating regularly with clients to provide product updates and technical support
- Addressing client questions and solving issues
- Working closely with assigned clients and leads to determine needs.
- Drafting and sending communications to clients about new offers
- Coordinate meetings, calls and demos for the Account Management team
- Conduct research on prospective clients
- Update internal databases with account information
- Prepare, file and retrieve sales-related documents, like contracts
Requirements
- Attention to detail
- Proven work experience as an Account Coordinator or similar role
- Problem-solving skills
- Strong organizational and multitasking skills
- Excellent time management skills
- Strong communication and problem solving skills
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Training & Development
- Work From Home
- Wellness Resources