Subaru Service BDC Representative

Miller Subaru is a family-owned and operated business tending to the automotive needs of our friends and neighbors since 1912. Our organization takes pride in providing exemplary customer service and client management and we fully realize that it all starts with our employees.

Currently we are seeking a motivated self-starter to join in our Service Business Development Center. Ideal candidates will have strong communication skills and a passion for customer service.

Job Responsibilities:

• Handle inbound phone calls for service scheduling
• Make outbound calls to schedule service appointments, reminders, and recall notifications.
• Schedule Service Loaners
• Utilize CRM System to communicate with internal partners and customers.

Requirements

• High School Diploma or equivalent combination of education.
• Strong social skills with customer service experience.
• Previous phone sales or CRM experience is a plus but not required.
• Strong verbal and written skills.
• Proficient computer skills with ability to learn new systems quickly.
• Team-oriented with a career mindset.
• Ability to work: Monday through Friday 7:30am to 4:30pm

Benefits

• Competitive compensation: $18 per hour, plus monthly bonus
• Paid Vacation and Holidays
• Comprehensive medical vision and dental insurance with HRA HSA and FSA options
• 401(k) with a company provided match
• Company-paid life insurance
• Employee Discounts and an Employee Assistance Program
• Great work environment
• Advancement opportunities