IT Specialist

SUMMARY: Perform a variety of technical tasks and duties relating to the installation, diagnosis, repair and maintenance of all classroom technology, computer, and software components and applications. In conjunction, these tasks will be expected to be performed with a high level of social and intrapersonal skills as demonstrated through communication, teamwork, and collaboration. They will further be performed in a K-8 educational setting. Job responsibilities may be required to be carried out in school buildings, offices, classrooms, labs and designated instructional/learning areas.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Use established diagnostic techniques to perform troubleshooting and repair procedures on inoperative and/or malfunctioning computers, projectors, peripheral devices, multimedia equipment and communication devices; carry out thorough analysis to identify recurring problems/trends to establish root causes.
• Perform basic troubleshooting and analysis procedures to identify and correct network access and connectivity related problems; thoroughly analyze recurring problems/trends to establish root causes.
• Maintain inventory of technology hardware, ensuring proper functionality, and that all devices are set up properly for daily instructional use.
• Maintain appropriate maintenance and repair records and logs.
• Provide on-site support for students, teachers, administrators and school buildings to both proactively and reactively address day-to-day technology concerns and issues.
• Be able to perform physical duties associated with the delivery and relocation of technology equipment; including maintaining the appropriate inventory documentation.
• Be able to successfully fulfill work order requests in a timely and appropriate manner.
• Be able to multitask in time-sensitive situations while maintaining effectiveness and efficiency expectations.
• Develop job-related planning goals and project task lists, and prioritize job/work requirements with a minimum of supervision.
• Provide appropriate technical advice and assistance to other district staff and students in support of curriculum, teaching and learning goals and objectives. (e.g. Some familiarity with LMS system Google Classroom)

Salary: $52,000-$55,000

INDOPERATIONS

Requirements

EXPERIENCE, EDUCATION/TRAINING:

• 2+ Years of IT Field Experience (Required)
• (Required) Have experience with Windows, ChromeOS operating systems.
• Light experience deploying, refreshing, and supporting large numbers of institutional computer devices.
• Light experience configuring and operating Audio Visual devices including both classroom and presentation equipment
• (Preferred) awareness of VOIP/Announcement systems basic pc repair and network support.

• (Required) High school education and graduation diploma
• (Preferred) College diploma from an accredited college or university with a degree in the field of computer science or equivalent.

INTERPERSONAL SKILLS:

• Ability to communicate effectively with others and work as a productive member of a project team or workgroup.
• Ability to work cooperatively and establish productive/harmonious relationships with other district employees and students.
• Ability to interface effectively with outside vendors on warranty and repair matters.
• Ability to be a productive and dependable team player in a variety of work situations.

ADDITIONAL REQUIREMENTS: Potential employees must also pay for and pass a New Jersey Department of Education criminal background check as well as pass a tuberculosis test.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• NJ State Pension Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)

As an equal opportunity employer, Empowerment Academy hires without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, or disability.