Business Solutions Manager

Overview

Join our growing team at Miller Transportation Group as the Business Solutions Manager for our Miller Truck Leasing and Miller Dedicated Services divisions.  

Miller Transportation Group is a mid-size, rapidly growing leader in the transportation industry that has been family-owned since 1912. The company's several business units operate as follows:

• Miller Truck Leasing - Provides full-service leasing, finance leasing, truck rental, and truck maintenance programs.  Miller Truck Leasing is the East Coast's largest privately-held truck leasing company. 

• Miller Dedicated Services - Supports customers in outsourcing their transportation needs by providing vehicles, drivers, fuel, insurance, and overall industry expertise.    

• Miller Brokerage Services - Provides on-demand capacity solutions through our network of reliable carriers.  
• Miller Dealerships - Provides car and light truck solutions across the Ford, Lincoln, and Subaru brands.

Business Solutions Manager

The Business Solutions Manager (IT) plays a strategic role in problem-solving, driving process improvement, and delivering insightful analysis throughout all levels of the company.  This position will orchestrate the collaboration across multiple organization disciplines, identify on-going process/solution needs and centralize documentation of deliverables and status. Ability to understand business issues and present high-quality work with an attention to detail is required.  Reporting to Miller Transportation Group's IT Director, this position offers a unique opportunity to become a trusted advisor to the organization’s leadership team. 

Requirements

Key Responsibilities:

• Business Process Design and Improvement:
• Document business processes and requirements to design optimal future state solutions
• Functional enhancements of systems for new product / service offerings in collaboration with sales, operations, finance, back-office and other groups
• Testing of functional enhancements/upgrades in close collaboration with business units
• Change management process delivery
• Monitoring of operational compliance, performance and driving process improvement

• Project Management:
• Develop and manage project plans/documents for business solutions – communications with stakeholders and leadership
• Manage go-live preparation and post-implementation phase
• Drive escalation processes and risk management
• Prepare & lead joint workshops with operations and implementation teams to drive understanding & results including discovery for requirements, design sign off and business benefit alignment

• Be an expert in our business, systems and data, and use this expertise to inform decision-making.
• Review and enhance operational processes by collaborating with co-workers and department leaders. 

You have:

• A Bachelor's degree in Business, IT, or a related field.
• Experience with process improvement methods such as Six Sigma or Lean.
• A proven track record of enhancing operational processes and solutions.
• Experience in business solution design.
• Advanced Excel skills. 
• Working knowledge of Teams and/or other collaboration environments

This role is for you if you:

• Enjoy working in an entrepreneurial, dynamic environment. 
• Thrive on the excitement of new challenges.
• Are a creative thinker who delights in finding solutions. 
• Adapt quickly to shifting priorities.
• Excel at self-management.
• Have a strong ethical compass and value doing what's right. 

Benefits

We Have:

• Competitive compensation
• Paid Vacation and Holidays
• Comprehensive medical, vision, and dental insurance with HRA, HSA, and FSA options
• 401(k) with a company provided match
• Employee Discounts and an Employee Assistance Program

If you are looking for a great, safe work environment, look no further. Miller Transportation Group consists of Truck Leasing and Rental operations, Automotive Dealerships, and Dedicated Services. Miller is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as a qualified individual with disability or any protected class.