Business Solutions Manager

Overview

Join our growing team at Miller Transportation Group as the Business Solutions Manager for our Miller Truck Leasing and Miller Dedicated Services divisions.  

Miller Transportation Group is a mid-size, rapidly growing leader in the transportation industry that has been family-owned since 1912. The company's several business units operate as follows:

• Miller Truck Leasing - Provides full-service leasing, finance leasing, truck rental, and truck maintenance programs.  Miller Truck Leasing is the East Coast's largest privately-held truck leasing company. 

• Miller Dedicated Services - Supports customers in outsourcing their transportation needs by providing vehicles, drivers, fuel, insurance, and overall industry...

Responsibilities:

• Act as the primary point of contact for clients, ensuring exceptional service and satisfaction.
• Facilitate clear and effective communication channels between clients and the product development team.
• Gather, analyze, and distill client feedback and requirements to provide valuable insights to the product team for continuous improvement.
• Utilize strong analytical skills to interpret data and identify trends, opportunities, and challenges.
• Developing and executing program rollouts and launch.
• Building training program rollout material including slide decks, videos, and documents.
• Building business requirement, functional requirements, scopes, level of effort, and business solution documents.
• Collaborate cross-functionally with internal teams to drive project success and deliver results.
• Stay up to date with industry trends, best practices, and emerging...

Responsibilities:

• Act as the primary point of contact for clients, ensuring exceptional service and satisfaction.
• Facilitate clear and effective communication channels between clients and the product development team.
• Gather, analyze, and distill client feedback and requirements to provide valuable insights to the product team for continuous improvement.
• Utilize strong analytical skills to interpret data and identify trends, opportunities, and challenges.
• Developing and executing program rollouts and launch.
• Building training program rollout material including slide decks, videos, and documents.
• Building business requirement, functional requirements, scopes, level of effort, and business solution documents.
• Collaborate cross-functionally with internal teams to drive project success and deliver results.
• Stay up to date with industry trends, best practices, and emerging...

Overview

Join our growing team at Miller Transportation Group as the Business Solutions Manager for our Miller Truck Leasing and Miller Dedicated Services divisions.  

Miller Transportation Group is a mid-size, rapidly growing leader in the transportation industry that has been family-owned since 1912. The company's several business units operate as follows:

• Miller Truck Leasing - Provides full-service leasing, finance leasing, truck rental, and truck maintenance programs.  Miller Truck Leasing is the East Coast's largest privately-held truck leasing company. 

• Miller Dedicated Services - Supports customers in outsourcing their transportation needs by providing vehicles, drivers, fuel, insurance, and overall industry...